LTSS Service Coordinator – RN Clinician

Elevance Health

. Manage members' cases within the scope of RN licensure .

Posted 10/5/2026full-timeFort Wayne • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and care coordination for members with chronic illnesses and disabilities, ensuring effective utilization of health benefits and access to necessary services. Proficient in developing individualized care plans and collaborating with interdisciplinary teams to achieve optimal health outcomes.

Highest-signal resume keywords

RN LicenseCase Management ExperienceCare Plan DevelopmentClinical AssessmentChronic Illness Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentClinical AssessmentChronic Illness ManagementService CoordinationTelephonic AssessmentsFace-to-Face AssessmentsRisk IdentificationGoal SettingTask AssignmentPerformance Review

Soft Skills

Interpersonal CommunicationTeam CollaborationLeadershipProblem SolvingPatient Advocacy

Certifications & Qualifications

Current RN LicenseState-Specified Certification

Industry Keywords

Chronic IllnessCo-MorbiditiesDisabilitiesHealthcare TeamsService AuthorizationsInterdisciplinary TeamsMember CareHealthcare CoordinationPatient CareHealth Benefits Utilization

About the role

Key responsibilities & impact

Manage members' cases within the scope of RN licensure
Provide direction and oversight to non-RN clinicians participating in members' cases
Develop, monitor, evaluate, and revise member care plans
Perform telephonic or face-to-face clinical assessments
Identify members at risk for complications and coordinate care with members and healthcare teams
Manage members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective utilization of health benefits
Obtain member histories and develop individualized care plans
Establish short- and long-term goals with members, caregivers, families, natural supports, and physicians
Identify members who may benefit from alternative levels of care or waiver programs
Ensure members' access to required services
Facilitate service authorizations and referrals when appropriate
Interface with Medical Directors, Physician Advisors, and interdisciplinary teams on care-management treatment plans
Assist with provider, claims, or service issues
Assign tasks to non-RN clinicians, verify and interpret their information, conduct additional assessments, and review their performance
Travel to worksites and other locations as necessary

Requirements

What you’ll need

Candidate should reside in Allen County, IN
HS diploma or equivalent
Minimum of 3 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience providing an equivalent background
Current, active, valid, and unrestricted RN license in applicable state(s) required
May require state-specified certification based on state law and/or contract
Travel to worksite and other locations as necessary
Candidates must be within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
Patient/member-facing roles may require COVID-19 and Influenza vaccination, subject to acceptable explanation and applicable law

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Hybrid workforce strategy with office attendance at least once per week unless specified as primarily virtual
Potential COVID-19 and Influenza vaccination requirement for certain patient/member-facing roles