LTSS Service Coordinator – RN Clinician

Elevance Health

. Manage members' cases within the scope of licensure .

Posted 10/30/2026full-timeBrentwood • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and care coordination for individuals with chronic illnesses and disabilities, ensuring effective utilization of health benefits and compliance with care plans. Proficient in supervising non-RN clinicians and conducting comprehensive clinical assessments.

Highest-signal resume keywords

RN LicenseCase Management ExperienceClinical Assessment SkillsCare Plan DevelopmentSupervision of Non-RN Clinicians

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentClinical AssessmentChronic Illness ManagementCo-Morbidity ManagementService CoordinationRisk IdentificationCare CoordinationTask AssignmentPerformance ReviewMember History Documentation

Soft Skills

Interpersonal CommunicationLeadershipProblem SolvingCollaborationGoal Setting

Certifications & Qualifications

Current RN LicenseState-Specified Certification

Industry Keywords

HealthcareBehavioral HealthSocial ServicesLong-Term Services and SupportsInter-Disciplinary TeamsService AuthorizationsProvider Issue ResolutionPatient CareMember Access to CareVaccination Requirements

About the role

Key responsibilities & impact

Manage members' cases within the scope of licensure
Supervise and direct non-RN clinicians participating in members' cases
Develop, monitor, evaluate, and revise member care plans
Perform face-to-face clinical assessments covering physical health, behavioral health, social services, and long-term services and supports
Identify members at high risk for complications and coordinate care with members and healthcare teams
Manage members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of health benefits
Obtain thorough and accurate member histories to develop individual care plans
Establish short- and long-term goals with members, caregivers, families, natural supports, and physicians
Identify members who may benefit from alternative levels of care or waiver programs
Ensure members' access to care plan services
Facilitate service authorizations and referrals when appropriate
Interface with Medical Directors, Physician Advisors, and Inter-Disciplinary Teams on care management treatment plans
Assist with provider, claims, or service issue resolution
Direct and/or supervise LPN/LVN, LSW, LCSW, LMSW, and other non-RN licensed professionals
Assign tasks, verify and interpret member information, conduct additional assessments, and review non-RN clinician performance

Requirements

What you’ll need

RN and minimum of 3 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience providing an equivalent background
Current, unrestricted RN license in applicable state(s) required
May require state-specified certification based on state law and/or contract
MA/MS in Health/Nursing preferred
Candidates must reside in Davidson and surrounding counties
Candidates must be within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
Travel to worksite and other locations as necessary
New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources