LTSS Service Coordinator – RN Clinician

Elevance Health

. Manage members’ cases within the scope of RN licensure .

Posted 9/23/2026full-timeIndianapolis • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and care coordination for individuals with chronic illnesses and disabilities, ensuring effective service delivery and compliance with healthcare standards. Proficient in developing and monitoring individualized care plans while collaborating with interdisciplinary teams to optimize member outcomes.

Highest-signal resume keywords

RN LicenseCase Management ExperienceChronic Illness ManagementCare Plan DevelopmentInterdisciplinary Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentCare CoordinationService AuthorizationProblem SolvingMember History Documentation

Soft Skills

LeadershipCommunicationOrganizational Skills

Certifications & Qualifications

State-Specified Certification

Industry Keywords

HealthcareBehavioral HealthSocial ServicesLong-Term Services and SupportsTelephonic Assessments

About the role

Key responsibilities & impact

Manage members’ cases within the scope of RN licensure
Provide direction and oversight to non-RN clinicians participating in members’ cases
Develop, monitor, evaluate, and revise member care plans
Perform telephonic and face-to-face clinical assessments
Identify, evaluate, coordinate, and manage members’ physical health, behavioral health, social services, and long-term services and supports needs
Identify members at high risk for complications and coordinate care with members and healthcare teams
Manage members with chronic illnesses, co-morbidities, and/or disabilities to support cost-effective utilization of health benefits
Obtain member histories and develop individualized care plans
Establish short- and long-term goals with members, caregivers, families, natural supports, and physicians
Identify members who may benefit from alternative levels of care or waiver programs
Ensure members’ access to required services
Facilitate service authorizations and referrals when appropriate
Interface with Medical Directors, Physician Advisors, and interdisciplinary teams on care management treatment plans
Assist with provider, claims, and service-related problem solving
Assign tasks to non-RN clinicians, verify and interpret information they obtain, conduct additional assessments, and review their performance

Requirements

What you’ll need

HS diploma or equivalent
Minimum of 3 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience providing an equivalent background
Current, active, valid, and unrestricted RN license in applicable state(s) required
May require state-specified certification based on state law and/or contract
Ability to travel to the worksite and other locations as necessary
Associates/MA/MS in Health/Nursing preferred

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) with employer match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Hybrid workforce strategy with office attendance at least once per week unless the role is specified as primarily virtual
COVID-19 and Influenza vaccination support/requirement for certain patient/member-facing roles