LTSS Service Coordinator – RN Clinician

Elevance Health

. Manage members’ cases within the scope of RN licensure .

Posted 11/12/2026full-timeAshburn • Virginia • United StatesMid-LevelSenior💰 $42 - $63 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and care coordination for members with chronic illnesses and disabilities, utilizing strong clinical assessment skills and effective communication with interdisciplinary teams. Holds a valid RN license and possesses experience in developing and monitoring care plans while ensuring access to necessary services.

Highest-signal resume keywords

RN LicenseCase Management ExperienceClinical Assessment SkillsCare CoordinationService Authorization Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentClinical AssessmentChronic Illness ManagementCo-Morbidity ManagementTelephonic AssessmentsFace-to-Face AssessmentsTask AssignmentPerformance Review

Soft Skills

Interpersonal CommunicationProblem SolvingTeam CollaborationLeadership

Certifications & Qualifications

State-Specified Certification

Industry Keywords

HealthcareService CoordinationMember CareInterdisciplinary TeamsPatient Advocacy

About the role

Key responsibilities & impact

Manage members’ cases within the scope of RN licensure
Provide direction and oversight to non-RN clinicians participating in members’ cases
Develop, monitor, evaluate, and revise member care plans
Perform telephonic and face-to-face clinical assessments
Identify high-risk members and coordinate care with members and healthcare teams
Manage members with chronic illnesses, co-morbidities, and/or disabilities
Obtain member histories and establish short- and long-term goals with members, caregivers, families, natural supports, and physicians
Identify members who may benefit from alternative levels of care or waiver programs
Ensure members’ access to required services
Facilitate service authorizations and referrals within the benefits structure or through permissible extra-contractual arrangements
Interface with Medical Directors, Physician Advisors, and interdisciplinary teams on care-management treatment plans
Assist with provider, claims, and service-related problem solving
Assign tasks to non-RN clinicians, verify and interpret member information, conduct additional assessments, and review their performance
Travel to worksites and other locations as necessary

Requirements

What you’ll need

HS diploma or equivalent
Minimum of 3 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience providing an equivalent background
Current, active, valid, and unrestricted RN license in applicable state(s) required
May require state-specified certification based on state law and/or contract
Associates/MA/MS in Health/Nursing preferred
Ability to travel to the worksite and other locations as necessary
Candidates must reside in Arlington, Alexandria, Springfield, Reston, VA locations, or within commuting distance of a posting location
Candidates must work at an Elevance Health location at least once per week unless the role is specified as primarily virtual
Patient/member-facing candidates may be required to be vaccinated against COVID-19 and Influenza

Benefits

Comp & perks

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401(k) contribution and match
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
COVID-19 and Influenza vaccination requirement with legal accommodations as applicable