LTSS Service Coordinator – RN Clinician, RN Case Manager

Elevance Health

. Perform telephonic and face-to-face functional assessments to identify, evaluate, coordinate, and manage members' physical health, behavioral health, social services, and long-term services and supports needs .

Posted 10/8/2026full-timeOhio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and care coordination for individuals with chronic illnesses and disabilities, focusing on developing and implementing person-centered care plans. Proficient in collaborating with healthcare teams and facilitating access to necessary services while ensuring compliance with health benefit structures.

Highest-signal resume keywords

RN License in OhioCase Management ExperienceChronic Illness ManagementCare Plan DevelopmentInterdisciplinary Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional AssessmentsCare CoordinationMember History DocumentationGoal SettingService AuthorizationProblem SolvingHealth Benefit UtilizationAlternative Care IdentificationField OperationsClient Interaction

Soft Skills

CommunicationEmpathyCollaborationOrganizational SkillsInterpersonal Skills

Certifications & Qualifications

RN License

Industry Keywords

Chronic IllnessCo-MorbiditiesDisabilitiesService CoordinationPerson-Centered CareHealthcare TeamsOlder AdultsLong-Term Services and SupportsCOVID-19 VaccinationInfluenza Vaccination

About the role

Key responsibilities & impact

Perform telephonic and face-to-face functional assessments to identify, evaluate, coordinate, and manage members' physical health, behavioral health, social services, and long-term services and supports needs
Identify members at high risk for complications and coordinate care with members and healthcare teams
Manage members with chronic illnesses, co-morbidities, and/or disabilities to support cost-effective and efficient utilization of health benefits
Obtain thorough and accurate member histories and develop individual care plans
Establish short- and long-term goals with members, caregivers, families, natural supports, and physicians
Identify members who may benefit from alternative levels of care or waiver programs
Develop care plans for member services and ensure access to those services
Facilitate authorizations and referrals for services within the benefits structure or through permissible extra-contractual arrangements
Interface with Medical Directors, Physician Advisors, and interdisciplinary teams on person-centered care plans
Assist with provider, claims, or service-related problem solving
Primarily operate in the field, traveling to client sites or designated locations, with occasional office attendance for meetings or training

Requirements

What you’ll need

High school diploma or GED equivalent
Minimum of 3 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience providing an equivalent background
Current, active, valid, and unrestricted RN license in Ohio required
Strong preference for case management experience with older adults or individuals with disabilities
BA/BS in Health/Nursing preferred
Ability to work within a reasonable commuting distance from the posting location(s), unless an accommodation is granted
Patient/member-facing candidates may be required to be vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) with company match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources