Managed Care Coordinator

Elevance Health

. Manage members’ individual service plans within the scope of the NC CFSP Program .

Posted 11/4/2026full-timeClayton • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Care Management, including Trauma-Informed Care and coordination of multidisciplinary teams to address the comprehensive needs of individuals within the child welfare system. Proficient in conducting assessments and setting goals with members and their support systems while ensuring effective service utilization.

Highest-signal resume keywords

Care ManagementTrauma-Informed CareMultidisciplinary Team CollaborationAssessment CoordinationChild Welfare System Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Care ManagementAssessmentGoal SettingCase CoordinationService Planning

Soft Skills

CollaborationCommunicationInterpersonal SkillsProblem-Solving

Industry Keywords

Child WelfareBehavioral HealthPhysical HealthI/DDLTSSCommunity-Based Organizations

About the role

Key responsibilities & impact

Manage members’ individual service plans within the scope of the NC CFSP Program
Provide integrated whole-person Care Management across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs
Provide Trauma-Informed Care and coordinate cross-agency support for physical, behavioral, social, educational, and legal needs
Collaborate with County Child Welfare Workers to align health care needs with permanency planning goals
Work with multidisciplinary care teams, health professionals, specialty providers, and child welfare stakeholders to coordinate care
Conduct telephonic or face-to-face assessments using predefined questions
Identify potential clinical health care needs using predefined tools and coordinate cases with clinical healthcare management and interdisciplinary teams
Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective service utilization
Set short- and long-term goals with members, caregivers, families, natural supports, and physicians
Identify members who would benefit from expanded services
Travel to client sites, designated locations, worksites, and other locations as necessary

Requirements

What you’ll need

BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community-based organizations; or any combination of education and experience which would provide an equivalent background
Must reside in North Carolina
BA/BS degree preferred in a field related to health, psychology, sociology, social work, nursing or another relevant human services area
Two (2) years of experience working directly with individuals served by the child welfare system is preferred
Field-based work requiring in-person interaction with patients, members, or providers four to five days per week
Reasonable commuting distance from the posting location(s), unless accommodation is granted as required by law
Colocation may require reporting to an office location 1–3 days per week as needed
Travel to the worksite and other locations as necessary
New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) + match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Hybrid workforce strategy
Vaccination-related protections/accommodations as required by law