National Account Consultant

Elevance Health

. Provide day-to-day service for complex National accounts, typically with 100,000+ members .

Posted 11/3/2026full-timeRichmond • Virginia • United StatesMid-LevelSenior💰 $73,680 - $110,520 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, client relationship building, and benefit plan design, with a strong focus on upselling and product improvement. Proven ability to lead teams and coordinate internal resources to exceed client expectations and drive growth.

Highest-signal resume keywords

Account ManagementClient Relationship BuildingBenefit Plan DesignProject ManagementSales License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Benefit DesignProduct ImprovementSales StrategyClient Needs AnalysisUpselling

Soft Skills

CoachingMentoringCommunication

Certifications & Qualifications

Sales License

Industry Keywords

Insurance BackgroundNational AccountsClient-Facing ExperienceCOVID-19 VaccinationInfluenza Vaccination

About the role

Key responsibilities & impact

Provide day-to-day service for complex National accounts, typically with 100,000+ members
Advise clients on developing and designing benefit plans
Direct and coordinate benefit design issues and modifications with internal operations and implementation staff
Analyze client needs and develop, design, recommend, and implement product improvements or additions to increase sales
Develop relationships with and respond to inquiries from existing accounts, members, and brokers
Build relationships with clients to understand their benefits and objectives
Influence companies or clients to add products or services to existing accounts through upselling
Deliver on client commitments
Understand clients and markets to anticipate needs and articulate requests internally
Lead coordination of internal partners to meet and exceed client expectations and drive growth and product sales
Coach and mentor others as needed
Travel as necessary to meet prospective clients or other principals

Requirements

What you’ll need

BA/BS and a minimum of 5 years within account management; or any combination of education and experience which would provide an equivalent background
Requires a sales license where necessary or the ability to obtain within 60 days of hire
Insurance background strongly preferred
Client-facing experience strongly preferred
Ability to travel nationally 25–30% of the time
Strong project management skills preferred
Ability to work within a reasonable commuting distance from the posting location(s), unless accommodation is granted as required by law
New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

Benefits

Comp & perks

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) with company match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Hybrid work flexibility
Professional and personal growth opportunities