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Nurse Case Manager I
Elevance Health. Perform telephonic care management within scope of licensure for members with complex and chronic care needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in telephonic care management, developing and implementing individualized care plans for members with complex health needs. Proficient in coordinating resources, negotiating reimbursement rates, and ensuring access to appropriate health services.
Highest-signal resume keywords
Telephonic Care ManagementIndividualized Care Management PlansRN LicenseCase Management CertificationClinical Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentAuthorization and Referral ManagementCare Plan MonitoringNegotiation SkillsIssue Resolution
Soft Skills
Interpersonal CommunicationCollaborationProblem-Solving
Certifications & Qualifications
Case Manager Certification
Industry Keywords
Chronic Care ManagementHealth Services AccessMulti-State LicensurePatient CareClinical Assessment
About the role
Key responsibilities & impact- Perform telephonic care management within scope of licensure for members with complex and chronic care needs
- Assess member needs and develop individualized care management plans
- Implement care plans through authorizations and referrals within benefits structures or extra-contractual arrangements
- Coordinate internal and external resources
- Monitor and evaluate care plan effectiveness and modify plans as needed
- Interface with Medical Directors and Physician Advisors on treatment plans
- Negotiate reimbursement rates when applicable
- Assist with provider, claims, and service issue resolution
- Ensure member access to appropriate health services
Requirements
What you’ll need- BA/BS in a health-related field and minimum of 3 years of clinical experience; or any combination of education and experience providing an equivalent background
- Current unrestricted RN license in applicable state(s) required
- Multi-state licensure required when providing services in multiple states
- Certification as a Case Manager preferred
- Ability to work Monday–Friday 8:30am–5:00pm in the associate’s time zone, with 2–4 late shifts per month from 11:30am–8:00pm EST
- Must reside within a reasonable commuting distance from a posting location unless an accommodation is granted
- Candidates in patient/member-facing roles may be required to become vaccinated against COVID-19 and Influenza
Benefits
Comp & perks- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and match
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Virtual work flexibility
- Required in-person training sessions
- COVID-19 and Influenza vaccination coverage/requirement for certain roles