Patient Advocate – Bleeding Disorders

Elevance Health

. Serve as advocate and primary contact for infusion patients, referral sources, and potential patients .

Posted 11/4/2026full-timeUnited StatesJuniorMid-Level💰 $26 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient advocacy and communication within the infusion community, with a focus on enhancing patient experience and coordinating care. Proficient in developing educational materials and collaborating with clinical teams to address patient needs.

Highest-signal resume keywords

Patient AdvocacyInfusion Community ExperienceCPR+ System ExperiencePatient CommunicationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CommunicationChartingTreatment Plan ModificationPatient Education DevelopmentCase Management Coordination

Soft Skills

Interpersonal SkillsProblem-SolvingCustomer Service

Certifications & Qualifications

CPR Certification

Industry Keywords

Infusion TherapyHemophiliaBleeding DisorderPatient ExperienceReferral Coordination

About the role

Key responsibilities & impact

Serve as advocate and primary contact for infusion patients, referral sources, and potential patients
Explain services and programs to current and new infusion patients and referral sources
Act as the single point of contact for patients and referral sources
Advocate for patients and improve patient experience
Document patient communications for charting and customer service
Partner with the clinical team to support patient needs
Coordinate with internal staff to resolve delayed or unfulfilled infusion prescriptions
Develop patient educational materials and resources
Recommend treatment plan modifications and determine additional service needs with case management and providers
Participate in cross-functional projects
Travel occasionally

Requirements

What you’ll need

H.S. diploma or equivalent
Minimum of 2 years of experience working in the infusion community or industry
Any combination of education and experience providing an equivalent background
Experience working with the Hemophilia or bleeding disorder community strongly preferred
CPR+ system experience preferred
Candidates must reside within a reasonable commuting distance from a posting location unless an accommodation is granted
Ability to work 8:00am-5:00pm, 1st shift
Patient/member-facing candidates may be required to become vaccinated against COVID-19 and Influenza

Benefits

Comp & perks

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401(k) contribution and match
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short- and long-term disability benefits
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Hybrid work flexibility
COVID-19 and Influenza vaccination support/requirements for certain patient/member-facing roles