Patient Enrollment Specialist I – Virtual

Elevance Health

. Review and prioritize patient census .

Posted 9/20/2026full-timeNashville • Tennessee • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient engagement and enrollment capabilities, with a focus on meeting performance targets in a healthcare setting. Bilingual communication skills are essential for effective service delivery.

Highest-signal resume keywords

Patient EnrollmentCall Center ExperienceBilingual CommunicationCustomer ServiceHealth Care Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient OnboardingDocumentation EntryPerformance MetricsAppointment SchedulingCensus Review

Soft Skills

CommunicationProblem-SolvingTeam Coordination

Certifications & Qualifications

COVID-19 VaccinationInfluenza Vaccination

Industry Keywords

Health CareCustomer-Focused EnvironmentEnrollment Targets

About the role

Key responsibilities & impact

Review and prioritize patient census
Reach out to patients to explain services and enroll them into appropriate programs based on the line of business
Coordinate with clinical and care coordination teams to ensure seamless patient onboarding
Meet or exceed enrollment targets and key performance indicators
Address inquiries and schedule initial and annual appointments
Enter documentation into designated systems

Requirements

What you’ll need

HS diploma or equivalent
1 year of experience in call center, sales, health care, or customer-focused environment
Any combination of education and experience providing an equivalent background
Bilingual required for the Carelon Global PR business unit
Candidates must be within a reasonable commuting distance from the posting location(s), unless accommodation is granted as required by law
New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Virtual full-time work, except required in-person training sessions when indicated
Work-life integration and autonomy