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Elevance Health

Pharmacy Technician II – Clinical Pharmacy Care Center

Elevance Health

. Interpret and enter moderately complex prescriptions .

Posted 11/6/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing prior authorizations, interpreting prescriptions, and ensuring compliance with Medicare requirements. Strong communication and problem-solving skills are essential for educating members and resolving inquiries effectively.

Highest-signal resume keywords
Pharmacy Technician CertificationPrior Authorization ProcessingMedicare CompliancePatient Care ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Prescription InterpretationAdjudication TroubleshootingData EntryReport GenerationMedication Adherence Discussion
Soft Skills
Problem-Solving SkillsFacilitation SkillsAnalytical SkillsInterpersonal Communication SkillsWritten Communication Skills
Tools & Technologies
Computer Systems
Certifications & Qualifications
State Pharmacy Technician CertificationNational Certification
Industry Keywords
MedicarePharmacy ExperienceCall Center ExperienceRebatesBeers Criteria

About the role

Key responsibilities & impact
  • Interpret and enter moderately complex prescriptions
  • Process prior authorizations
  • Troubleshoot adjudication issues
  • Verify member information and input data for pharmacists
  • Educate members on pharmacy-based prescription rules, medication resources, and assistance programs
  • Process prior authorization requests from physician offices and ensure compliance with Medicare requirements
  • Inform relevant parties of prior authorization determinations
  • Resolve grievances and appeals issues
  • Respond to inquiries from physicians, sales teams, and members about formulary and prescription benefits
  • Generate reports relating to rebates, physician utilization, Beers Criteria, Reliance members, and other ad hoc reports
  • Maintain records of prior authorizations, rebates, and monthly reports

Requirements

What you’ll need
  • Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States
  • Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background
  • For the CPCC business area a current Pharmacy Tech license and certification is required
  • Experience communicating with and supporting Medicare members preferred
  • Call center experience with high call volumes preferred
  • Experience in discussing medication adherence preferred
  • Proficient in computer systems and multitasking preferred
  • Patient care experience preferred
  • Strong oral, written and interpersonal communication skills
  • Problem-solving skills
  • Facilitation skills
  • Analytical skills
  • Candidates must reside within a reasonable commuting distance from the posting location(s), unless accommodation is granted as required by law

Benefits

Comp & perks
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical benefits
  • dental benefits
  • vision benefits
  • short-term disability benefits
  • long-term disability benefits
  • 401(k) + match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources
  • Virtual full-time work, except for required in-person training sessions
  • Flexible work-life integration
  • COVID-19 and Influenza vaccination support/requirements for certain roles