Placement Support Specialist, Special Programs Case Manager I

Elevance Health

. Perform case management telephonically and/or by home visits within the scope of licensure for special programs such as Foster Care .

Posted 10/23/2026full-timeDurham • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, including the development of comprehensive care plans and coordination of integrated physical and behavioral health services. Proficient in addressing cultural and linguistic needs while building partnerships with diverse populations and their families.

Highest-signal resume keywords

Clinical Experience In Social Work CounselingActive RN, LCSW, LMHC, LPC, LMFT, Or Clinical Psychologist LicenseExperience With Complex Psychiatric And Substance Abuse DisordersAbility To Travel Within Assigned DSS RegionKnowledge Of Community-Based Services And Supports

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementComprehensive Care PlanningPatient EducationMedication ReconciliationAssessment Conducting

Soft Skills

Building PartnershipsCultural CompetenceCommunication Skills

Certifications & Qualifications

Active RN LicenseLCSW LicenseLMHC LicenseLPC LicenseLMFT License

Industry Keywords

Foster CareWhole-Person HealthSocial Determinants Of HealthIntegrated CareBehavioral Health

About the role

Key responsibilities & impact

Perform case management telephonically and/or by home visits within the scope of licensure for special programs such as Foster Care
Manage overall healthcare costs for the designated population through integrated physical health and behavioral health case management and whole-person health
Conduct assessments to identify individual needs
Develop comprehensive care plans addressing assessment objectives and goals
Support access to appropriate, quality and cost-effective care and modify plans as needed
Coordinate with internal and external resources to meet members’ integrated whole-person care needs
Coordinate social determinants of health and incorporate them into care planning
Work closely with various state agencies
Maintain knowledge of the system of care and coordinated community-based services and supports
Build meaningful partnerships with designated populations and their families
Address cultural and linguistic needs to help members function better at home, in the community, and throughout life
Evaluate health needs and identify applicable services and resources with members and families
Provide patient education and medication reconciliation
Identify community resources and assist with arranging follow-up care

Requirements

What you’ll need

North Carolina residency is required
MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing
Minimum of 3 years of clinical experience in social work counseling
Broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
An active, current and valid license as an RN, LCSW, LMHC, LPC, LMFT, or Clinical Psychologist, as applicable by state law and scope of practice
Experience working with specialty populations preferred
Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred
Ability to travel within the assigned DSS Region highly preferred
LCSW-A, LCMHC-A, and other associate-level licenses cannot be accommodated
Candidates must reside within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources