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Elevance Health

Reviewer – Therapy Services

Elevance Health

. Review medical records to determine whether requests for physical therapy, occupational therapy, and/or speech-language pathology services were medically necessary and filed appropriately .

Posted 10/7/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in reviewing medical records for therapy services, ensuring compliance with government regulations, and making care approval decisions. Possesses strong analytical, problem-solving, and communication skills essential for effective collaboration and documentation.

Highest-signal resume keywords
Clinical ExperienceCurrent Active Unrestricted LicenseUtilization ManagementPrior Authorization ExperienceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Medical Record ReviewCare Approval Decision MakingDocumentation and ReportingData Research and AnalysisQuality and Productivity Standards
Soft Skills
Oral Communication SkillsWritten Communication SkillsInterpersonal Communication SkillsProblem-Solving SkillsFacilitation Skills
Certifications & Qualifications
Physical Therapist Assistant LicenseOccupational Therapist Assistant LicenseSpeech Language Pathologist Assistant License
Industry Keywords
Utilization ManagementSkilled NursingMedicare Advantage ReviewPeer Clinical ReviewGovernment Regulations

About the role

Key responsibilities & impact
  • Review medical records to determine whether requests for physical therapy, occupational therapy, and/or speech-language pathology services were medically necessary and filed appropriately
  • Follow system guidelines to make care approval decisions for patients
  • Process system-generated authorization decisions while meeting contract requirements, operational processes, and unit goals
  • Document findings, develop analyses, and submit reports to appropriate departments in accordance with government regulations and requirements
  • Research and obtain additional data
  • Consult with clinical reviewers and medical directors when necessary
  • Act as a resource for internal and external customers
  • Participate in intradepartmental teams, projects, and initiatives as needed
  • Maintain quality and productivity standards
  • Complete reviews within required timeframes

Requirements

What you’ll need
  • Graduate of a college level program in physical therapy, occupational therapy, or speech language pathology, or an accredited two-year program for a Physical Therapist Assistant, Occupational Therapist Assistant, or Speech Language Pathologist Assistant, and minimum of 1 year of clinical experience; or equivalent combination of education and experience
  • Current active unrestricted license or certification as a physical therapist assistant, occupational therapist assistant, or speech language pathologist assistant in applicable state required
  • Certification and/or licensure appropriate to field of specialty required
  • For URAC accredited areas: current, active, unrestricted license in occupational, speech, or physical therapy to practice as a health professional within the scope of practice in applicable state(s) or territory of the United States
  • For URAC accredited areas: current, active, unrestricted license or certification as a physical therapist assistant, occupational therapist assistant, or speech language pathologist assistant in applicable state or territory of the United States
  • Unless expressly allowed by state or federal law or regulation, located in a state or territory of the United States when conducting a peer clinical review
  • Strong oral, written and interpersonal communication skills
  • Problem-solving skills
  • Facilitation skills
  • Analytical skills
  • Utilization Management and/or Skilled Nursing experience preferred
  • Prior Authorization and Ongoing Continued Care experience preferred
  • Medicare Advantage Review experience preferred
  • Tuesday–Saturday or Sunday–Thursday, 8:00 AM–5:00 PM schedule

Benefits

Comp & perks
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short-term disability benefits
  • Long-term disability benefits
  • 401(k) + match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
  • Virtual full-time work, except required in-person training sessions
  • Maximum flexibility and autonomy