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Reviewer – Therapy Services
Elevance Health. Review medical records to determine whether requests for physical therapy, occupational therapy, and/or speech-language pathology services were medically necessary and filed appropriately .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in reviewing medical records for therapy services, ensuring compliance with government regulations, and making care approval decisions. Possesses strong analytical, problem-solving, and communication skills essential for effective collaboration and documentation.
Highest-signal resume keywords
Clinical ExperienceCurrent Active Unrestricted LicenseUtilization ManagementPrior Authorization ExperienceAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record ReviewCare Approval Decision MakingDocumentation and ReportingData Research and AnalysisQuality and Productivity Standards
Soft Skills
Oral Communication SkillsWritten Communication SkillsInterpersonal Communication SkillsProblem-Solving SkillsFacilitation Skills
Certifications & Qualifications
Physical Therapist Assistant LicenseOccupational Therapist Assistant LicenseSpeech Language Pathologist Assistant License
Industry Keywords
Utilization ManagementSkilled NursingMedicare Advantage ReviewPeer Clinical ReviewGovernment Regulations
About the role
Key responsibilities & impact- Review medical records to determine whether requests for physical therapy, occupational therapy, and/or speech-language pathology services were medically necessary and filed appropriately
- Follow system guidelines to make care approval decisions for patients
- Process system-generated authorization decisions while meeting contract requirements, operational processes, and unit goals
- Document findings, develop analyses, and submit reports to appropriate departments in accordance with government regulations and requirements
- Research and obtain additional data
- Consult with clinical reviewers and medical directors when necessary
- Act as a resource for internal and external customers
- Participate in intradepartmental teams, projects, and initiatives as needed
- Maintain quality and productivity standards
- Complete reviews within required timeframes
Requirements
What you’ll need- Graduate of a college level program in physical therapy, occupational therapy, or speech language pathology, or an accredited two-year program for a Physical Therapist Assistant, Occupational Therapist Assistant, or Speech Language Pathologist Assistant, and minimum of 1 year of clinical experience; or equivalent combination of education and experience
- Current active unrestricted license or certification as a physical therapist assistant, occupational therapist assistant, or speech language pathologist assistant in applicable state required
- Certification and/or licensure appropriate to field of specialty required
- For URAC accredited areas: current, active, unrestricted license in occupational, speech, or physical therapy to practice as a health professional within the scope of practice in applicable state(s) or territory of the United States
- For URAC accredited areas: current, active, unrestricted license or certification as a physical therapist assistant, occupational therapist assistant, or speech language pathologist assistant in applicable state or territory of the United States
- Unless expressly allowed by state or federal law or regulation, located in a state or territory of the United States when conducting a peer clinical review
- Strong oral, written and interpersonal communication skills
- Problem-solving skills
- Facilitation skills
- Analytical skills
- Utilization Management and/or Skilled Nursing experience preferred
- Prior Authorization and Ongoing Continued Care experience preferred
- Medicare Advantage Review experience preferred
- Tuesday–Saturday or Sunday–Thursday, 8:00 AM–5:00 PM schedule
Benefits
Comp & perks- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Virtual full-time work, except required in-person training sessions
- Maximum flexibility and autonomy