Senior Credit & Collections Specialist

Elevance Health

. Follow established guidelines and contact groups to collect past due insurance premiums and/or past due health insurance claims .

Posted 9/23/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial debt collection, including claims follow-up and denial resolution, while effectively managing healthcare revenue cycle processes. Proficient in utilizing NextGen and Waystar systems to support Medicare, Medicaid, and Commercial Insurance accounts.

Highest-signal resume keywords

Commercial Debt Collection ExperienceHealthcare Revenue Cycle ManagementNextGen System ProficiencyWaystar System ProficiencyClaims Follow-Up and Denial Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Debt CollectionClaims Follow-UpDenial ResolutionReport PreparationResearch and Validation of Debt

Tools & Technologies

NextGenWaystar

Certifications & Qualifications

H.S. Diploma or Equivalent

Industry Keywords

MedicareMedicaidCommercial InsurancePayer Reimbursement ProcessesHealthcare

About the role

Key responsibilities & impact

Follow established guidelines and contact groups to collect past due insurance premiums and/or past due health insurance claims
Research the validity of past due and/or disputed debt
Generate demand letters
Prepare reports reflecting the status of credit and collection activities for management review
Perform complex collection activities related to past due health insurance premiums and/or past due health insurance claims

Requirements

What you’ll need

H.S. diploma or equivalent
Minimum of 2 years of commercial debt collection experience
Or any combination of education and experience providing an equivalent background
Experience with NextGen and Waystar systems
Experience supporting Medicare, Medicaid, and Commercial Insurance accounts
Proven background in commercial insurance collections, claims follow-up, and denial resolution
Knowledge of healthcare revenue cycle management and payer reimbursement processes
Candidates must reside within a reasonable commuting distance from the posting location(s), unless accommodation is granted as required by law
Certain patient/member-facing roles require vaccination against COVID-19 and Influenza

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical benefits
dental benefits
vision benefits
short-term disability benefits
long-term disability benefits
401(k) + match
stock purchase plan
life insurance
wellness programs
financial education resources
Virtual work arrangement with maximum flexibility and autonomy
Required in-person training sessions
Vaccination coverage/requirement for certain patient/member-facing roles