Special Programs Case Manager I, Licensed BH Professional

Elevance Health

. Perform case management telephonically and/or through home visits within scope of licensure for special programs such as Foster Care .

Posted 10/9/2026full-timeNorfolk • Virginia • United StatesMid-LevelSenior💰 $61,028 - $96,360 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, particularly in integrated physical and behavioral health, while effectively coordinating care plans and resources for diverse populations. Holds a valid license and possesses extensive clinical experience in social work or nursing, with a focus on complex psychiatric and substance abuse treatment.

Highest-signal resume keywords

Case Management ExperienceClinical Experience in Social WorkActive Virginia License (LCSW, LMSW, LPC, RN)Knowledge of Virginia Foster CareExperience with Community Services Board (CSB)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment ConductingCare Plan DevelopmentPatient EducationMedication ReconciliationHealthcare Cost Management

Soft Skills

Cultural CompetenceCommunication SkillsPartnership Building

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

LCSWLMSWLPCLAPCLMFTLMHCRN

Industry Keywords

Foster CareBehavioral HealthSubstance Abuse TreatmentCommunity Services BoardDepartment of Social Services

About the role

Key responsibilities & impact

Perform case management telephonically and/or through home visits within scope of licensure for special programs such as Foster Care
Manage overall healthcare costs for the designated population through integrated physical health and behavioral health case management and whole-person health
Conduct assessments to identify individual needs
Develop comprehensive care plans addressing assessment objectives and goals
Support member access to appropriate, quality, cost-effective care and modify plans as needed
Coordinate internal and external resources to meet members’ integrated physical, behavioral, and whole-person care needs
Coordinate social determinants of health and incorporate them into care planning
Work closely with state agencies
Maintain knowledge of the system-of-care philosophy and coordinated community-based services and supports
Build partnerships with designated populations and families while addressing cultural and linguistic needs
Evaluate health needs and identify applicable services and resources with members and families
Provide patient education and medication reconciliation
Identify community resources and assist with arranging follow-up care
Travel within the assigned region for facility or home visits
Attend the office occasionally for meetings or training and work at an Elevance Health location at least once per week under the company’s hybrid workforce strategy unless the role is specified as primarily virtual

Requirements

What you’ll need

MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing
Minimum of 3 years of clinical experience in social work counseling with broad experience in complex psychiatric and substance abuse or substance abuse disorder treatment, or an equivalent combination of education and experience
Active, current, and valid license such as LCSW, LMSW, LPC, LAPC, LMFT, LMHC, or RN issued by the Commonwealth of Virginia
Experience working with specialty populations preferred
Case management experience with complex psychiatric/substance abuse and/or medical disorders strongly preferred
Knowledge of Virginia Foster Care strongly preferred
Prior experience working with Community Services Board (CSB) and/or Department of Social Services (DSS) preferred
Computer literacy
Experience using Microsoft Word, Excel, and Outlook preferred
Ability to travel to worksites and other locations when necessary
Candidates must reside within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
Ability to work Monday–Friday, 8:00AM–5:00PM Eastern Time
COVID-19 and Influenza vaccination may be required for certain patient/member-facing roles

Benefits

Comp & perks

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) with match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Hybrid work strategy
Professional and personal growth opportunities