FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
IT Service Desk Technician – m/f/d
Elisabeth Vinzenz Verbund GmbH (EVV). Provide 1st-level support for employees of the clinics .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing 1st-level IT support, including hardware and software problem resolution, effective communication, and collaboration within the healthcare sector. Proficient in documenting solutions and maintaining IT knowledge bases while ensuring system availability.
Highest-signal resume keywords
IT SupportHardware Problem ResolutionSoftware Problem ResolutionGerman ProficiencyHealthcare Sector Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportSystem IntegrationInstallationsConfigurationsTicketing System DocumentationRemote Access SupportProblem AnalysisSolution Documentation
Soft Skills
Friendly CommunicationProfessional CommunicationTeam CollaborationIndependent WorkSolution-Oriented Approach
Certifications & Qualifications
Vocational Training as IT Specialist
Industry Keywords
Healthcare SectorIT Knowledge BaseSystem AvailabilityOn-Call Duties
About the role
Key responsibilities & impact- Provide 1st-level support for employees of the clinics
- Assist with technical questions and issues
- Analyze and resolve hardware and software problems by phone, email, remote access, or on site
- Perform installations and configurations in support of 2nd-level support
- Process support requests within the required deadlines
- Document issues and solutions in the ticketing system
- Maintain the IT knowledge base and customer documentation
- Collaborate with internal and external partners
- Contribute to ensuring system availability
- Participate in on-call duties
Requirements
What you’ll need- Completed vocational training as an IT specialist for systems integration, IT systems electronics technician, or comparable practical experience in IT
- Initial experience in IT support preferred
- Knowledge of the healthcare sector is an advantage
- Systematic and solution-oriented approach to work
- Ability to work independently
- Friendly and professional communication skills
- Ability to work effectively in a team
- Ability to explain technical concepts clearly and understandably
- Proficiency in spoken and written German
- Class B driving licence
Benefits
Comp & perks- Flexible working hours with a flexitime model
- Option to work remotely on a partial basis
- Individual development and training opportunities
- Attractive remuneration in accordance with AVR Caritas collective agreement guidelines
- Company pension scheme
- 30 days of annual leave
- Additional days off on Christmas Eve and New Year's Eve
- Structured onboarding
- Open, appreciative, and family-friendly corporate culture
- Corporate fitness program, subject to availability and participation conditions
- Company bicycle leasing, subject to availability and participation conditions