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Ellie Mental Health

Clinic Manager, Clinician

Ellie Mental Health

. Provide outpatient therapy and maintain an assigned caseload .

Posted 9/24/2026full-timeClarkston • Michigan • United StatesMid-LevelSenior💰 $72,000 - $95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outpatient therapy, including assessment, diagnosis, treatment planning, and evidence-based psychotherapy, while effectively managing a caseload and leading clinical operations. Proficient in compliance with Michigan behavioral-health regulations, ethical standards, and documentation requirements.

Highest-signal resume keywords
Master’s Degree In Counseling, Social Work, PsychologyCurrent Michigan Clinical License (LMSW, LPC, LMFT, LP)Psychotherapy And Treatment PlanningLeadership And Performance ManagementKnowledge Of HIPAA And Documentation Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AssessmentDiagnosisTreatment PlanningRisk AssessmentDocumentationPsychotherapyRecruitingOnboardingPerformance ManagementBilling
Soft Skills
LeadershipOrganizationProblem-SolvingCommunicationConflict Resolution
Tools & Technologies
Microsoft 365EHR SystemsValantIPlumPower BIADP
Certifications & Qualifications
Michigan Clinical License
Industry Keywords
Behavioral HealthEthical CareDocumentation ComplianceClient GrievancesCommunity Engagement

About the role

Key responsibilities & impact
  • Provide outpatient therapy and maintain an assigned caseload
  • Conduct assessments, establish diagnoses, create treatment plans, and provide evidence-based psychotherapy
  • Complete notes, treatment plans, risk documentation, and other records accurately and on time
  • Respond to referrals, support retention, and follow up after cancellations
  • Provide ethical, inclusive care within professional scope and competence
  • Conduct biweekly clinician meetings addressing caseloads, availability, documentation, productivity, and performance
  • Support accountability, professional development, employee engagement, and performance-improvement efforts
  • Coordinate staff meetings, case consultation, training, and internal communication
  • Assist with recruiting, interviewing, onboarding, performance reviews, and offboarding
  • Support interns and limited-license clinicians as assigned
  • Provide leadership coverage and respond to staff and client concerns
  • Coordinate staffing and help ensure clinic coverage from 9:00 a.m. to 7:00 p.m., Monday through Friday
  • Monitor scheduling availability and support clinicians in meeting caseload expectations
  • Manage operational requests, leadership task lists, facilities, supplies, workflows, and assigned projects
  • Oversee Valant, scheduling tools, iPlum, the receptionist application, and related technology
  • Support clinical standards, ethical care, documentation compliance, and quality improvement
  • Help maintain compliance with Michigan licensing, Medicare, Ellie, HIPAA, and clinic requirements
  • Conduct policy and workflow audits and help update handbooks and procedures
  • Investigate and respond appropriately to client grievances
  • Coordinate with billing and credentialing partners regarding enrollment, insurance aging, patient balances, and service-line corrections
  • Support clinician recruitment and clinic-capacity planning
  • Coordinate community engagement, networking, referral development, and outreach
  • Assist with marketing, social media, Uberall, newsletters, and public relations
  • Monitor performance data and identify opportunities to improve access, retention, revenue, and operations
  • Support grant applications, funding reports, and other approved growth initiatives

Requirements

What you’ll need
  • Master’s degree or higher in counseling, social work, psychology, or a related behavioral-health field
  • Current, unrestricted Michigan clinical license in good standing, such as LMSW, LPC, LMFT, or LP
  • Ability and willingness to maintain an active therapy caseload while performing management duties
  • Experience with psychotherapy, assessment, diagnosis, treatment planning, risk assessment, and documentation
  • Demonstrated leadership, organization, sound judgment, problem-solving, and follow-through
  • Knowledge of Michigan behavioral-health regulations, ethical standards, HIPAA, and documentation requirements
  • Ability to address performance concerns directly and professionally
  • Strong communication, time-management, interpersonal, and conflict-resolution skills
  • Proficiency with Microsoft 365 and EHR systems
  • Previous clinical or operational leadership experience preferred
  • Experience with recruiting, onboarding, performance management, billing, credentialing, or private-practice operations preferred
  • Experience supervising interns or limited-license clinicians preferred
  • Familiarity with Power BI, ADP, Valant, iPlum, and payer compliance preferred
  • Must complete the application fields for location, licensure, and states where licensure is valid

Benefits

Comp & perks
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Short-term disability coverage for eligible employees
  • Paid time off
  • Holiday pay
  • 401(k) eligibility for full-time employees, subject to plan requirements
  • Flexible scheduling
  • Flexible work from home options
  • Free annual continuing education opportunities
  • Furnished office
  • Administrative support
  • Opportunity for advancement
  • Training and development
  • Inclusive and diverse workplace culture
  • Clear growth paths for advancing careers