Revenue Cycle & Operations Coordinator

Ellie Mental Health

. Oversee day-to-day revenue cycle workflows across multiple locations .

Posted 9/29/2026full-timeBethesda • Maryland • United StatesMid-LevelSenior💰 $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing revenue cycle workflows, coordinating billing processes, and ensuring effective communication across multiple healthcare teams. Proficient in problem-solving, data analysis, and reporting to support operational efficiency and decision-making.

Highest-signal resume keywords

Revenue Cycle ManagementMedical BillingData AnalysisProactive CommunicationHealthcare Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ExcelReportingProblem-SolvingResearchBilling Coordination

Soft Skills

Strong OrganizationAttention to DetailFollow-ThroughAccountabilityVerbal Communication

Tools & Technologies

EMRsCRMsPayroll Systems

Industry Keywords

Accounts ReceivableDenialsRejected ClaimsPatient BalancesBehavioral Health

About the role

Key responsibilities & impact

Oversee day-to-day revenue cycle workflows across multiple locations
Manage follow-up with the offshore billing team
Monitor accounts receivable, aging, denials, rejected claims, coordination of benefits, patient balances, and unresolved billing issues
Track open items, owners, deadlines, and next steps through resolution
Coordinate billing concerns raised by clinicians, patients, and internal teams
Escalate delayed or recurring problems as needed
Prepare recurring billing, payroll, and operational reports for leadership
Coordinate across billing, clinical leadership, patient access, credentialing, payroll, vendors, and other teams
Research operational issues and organize information for decision-making
Support special projects, new processes, system implementations, new locations, medication management, psychological testing, and other business initiatives
Provide proactive updates on outstanding issues, team performance, and operational concerns

Requirements

What you’ll need

Strong organization, follow-through, and attention to detail
Ability to manage multiple priorities and keep work moving independently
Proactive communication with a strong sense of urgency and accountability
Comfortable following up with others and holding team members accountable
Strong problem-solving, research, Excel, reporting, and data skills
Ability to learn new systems and workflows quickly
Strong written and verbal communication skills
Comfortable handling confidential patient, employee, financial, and business information
Prior healthcare revenue cycle, medical billing, or healthcare operations experience preferred
Experience with offshore teams, multi-location healthcare, behavioral health, EMRs, CRMs, or payroll systems is a plus
Ability to work from the Bethesda, MD office at least two days per week

Benefits

Comp & perks

Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Flexible work from home options
Clear growth paths for advancing careers
Comfortable, furnished offices and clinic environment
Unique pay model with industry leading compensation
Reasonable caseload expectations
Wages that shatter the ceiling in the industry