ServiceNow System Administrator

Elliot Hospital

. Perform daily monitoring and maintenance of the ServiceNow platform to ensure stability, performance, and availability .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow administration, including platform monitoring, maintenance, and user management, while ensuring compliance with ITIL processes. Proficient in coordinating system updates and managing integrations to maintain data integrity across various modules.

Highest-signal resume keywords

ServiceNow AdministrationITIL ProcessesServiceNow System Administrator CertificationHealthcare Environment ExperienceUser Account Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow AdministrationSystem MonitoringData Integrity MaintenanceChange ManagementSystem UpdatesPatchesUser Account ManagementIntegrations ConfigurationIncident ManagementKnowledge Management

Tools & Technologies

ServiceNow

Certifications & Qualifications

ServiceNow System Administrator Certification

Industry Keywords

HealthcareITILChange ManagementUser RolesData Flow

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Perform daily monitoring and maintenance of the ServiceNow platform to ensure stability, performance, and availability
Resolve technical and/or security issues, seeking assistance when appropriate
Schedule and execute routine maintenance, including system updates, patches, and upgrades
Manage user accounts, roles, groups, and permissions in accordance with organizational policies
Monitor user accounts and activity to identify and resolve issues
Maintain data integrity across Incident, Request, Change, Problem, and Knowledge Management modules
Participate in and support ITIL-aligned change management cycles, including assessing, testing, and implementing approved changes
Coordinate and execute platform upgrades, patches, and hotfixes with vendors and internal teams
Build and deploy components for new implementations or enhancements, including service catalog items, forms, and notifications
Support integrations by configuring connectors and ensuring data flow between ServiceNow and other systems

Requirements

What you’ll need

Bachelor’s degree in Healthcare, Information Technology, Business, or related field; 4 years of relevant experience may be considered in lieu of degree in addition to experience below
ServiceNow System Administrator Certification, Required
3+ years of ServiceNow administration experience, preferably in a healthcare environment, Required
Strong understanding of ITIL processes and ServiceNow architecture, Required
Completion of the Epic Sphinx test as part of the consideration process
Ability to work M-F 8-5 ET

Benefits

Comp & perks

Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan