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IT Quality Assurance Lead
Ellison Institute of Technology Oxford. Own the end-to-end UAT process for IT deliverables across project and BAU release cycles .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end User Acceptance Testing (UAT) process, including strategy development, stakeholder coordination, and defect management. Proficient in utilizing test management tools and frameworks while ensuring compliance with regulatory standards.
Highest-signal resume keywords
User Acceptance Testing (UAT) ManagementTest Management Tools (Azure DevOps, Jira, TestRail)Defect Management and GovernanceSoftware Development Lifecycle (SDLC) UnderstandingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Acceptance Testing (UAT)Test Automation FrameworksTest ManagementDefect TrackingSoftware Development Lifecycle (SDLC)Agile MethodologyWaterfall MethodologyChange ManagementRelease ManagementAnalytical Problem-Solving
Soft Skills
PlanningOrganizational SkillsCommunication SkillsRelationship BuildingStakeholder Engagement
Tools & Technologies
Azure DevOpsJiraTestRailALMZephyr
Certifications & Qualifications
ISTQB FoundationTest Manager Certification
Industry Keywords
Financial ServicesInsuranceHealthcareUtilitiesPublic Sector
Tech Stack
Tools & technologiesAzureSDLC
About the role
Key responsibilities & impact- Own the end-to-end UAT process for IT deliverables across project and BAU release cycles
- Develop and maintain UAT strategies, plans, schedules, and test approaches aligned to delivery timelines
- Define UAT entry and exit criteria and ensure testing readiness before execution
- Coordinate UAT activities across multiple concurrent releases and initiatives
- Manage testing risks, dependencies, assumptions, and issues through to resolution
- Ensure appropriate business representation and stakeholder participation throughout testing activities
- Collaborate with Business Analysts, Product Owners, SMEs, and Delivery Managers to review requirements and acceptance criteria
- Support creation and review of UAT test scenarios, test scripts, and test data
- Coordinate test execution and ensure coverage of business processes, integrations, and end-to-end workflows
- Monitor progress against plans and provide regular status updates to stakeholders
- Ensure critical defects are prioritised, tracked, and resolved before release
- Act as primary point of contact for UAT-related activities
- Facilitate defect triage sessions between business and technical teams
- Engage business stakeholders to gain testing sign-off and release approval
- Communicate testing progress, risks, and recommendations to project boards, delivery teams, and senior management
- Build relationships across business, technology, operations, and support functions
- Support delivery and BAU release cycles with test readiness and go/no-go recommendations
- Validate production deployment outcomes through post-release verification
- Ensure traceability between requirements, testing outcomes, defects, and release decisions
- Contribute to change governance and release management processes
- Define and maintain UAT standards, templates, processes, and best practices
- Drive continuous improvement to enhance testing effectiveness and efficiency
- Identify opportunities for test automation and improved test management tooling
- Produce and maintain testing metrics, KPIs, and reporting dashboards
- Ensure compliance with audit, regulatory, and governance requirements where applicable
Requirements
What you’ll need- Proven experience managing UAT testing within medium to large-scale IT environments
- Experience supporting both project delivery and BAU change releases
- Strong understanding of Software Development Lifecycle (SDLC), Agile, Waterfall, and hybrid delivery methodologies
- Demonstrated experience coordinating business stakeholders and subject matter experts during testing activities
- Strong defect management and test governance experience
- Experience using test management and defect tracking tools such as Azure DevOps, Jira, TestRail, ALM, or Zephyr
- Excellent planning, organisational, and stakeholder management skills
- Ability to manage multiple priorities and competing deadlines
- Strong analytical and problem-solving capabilities
- Excellent written and verbal communication skills
- Experience of test automation frameworks and tooling
- Experience within regulated industries such as Financial Services, Insurance, Healthcare, Utilities, or Public Sector (desirable)
- Experience of working in a scale up environment (desirable)
- Understanding of release management, change management, and ITIL practices (desirable)
- ISTQB Foundation or Test Manager certification (desirable)
- Experience working within DevOps environments (desirable)
- Must have the right to work permanently in the UK
- Must live in or within easy commuting distance of Oxford, or be willing to relocate
- Willingness to travel as necessary
Benefits
Comp & perks- Competitive salary (dependent on experience) + travel allowance + bonus
- Enhanced holiday: 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year
- Opportunity to purchase an additional 5 days annual leave in January and July
- Pension: employer contribution 7.5%, minimum employee contribution 5%
- Life Assurance
- Income Protection
- Private Medical Insurance for employee, partner, and dependents, including hospital Cash Plan
- Employee discounts
- Electric car scheme
- Nursery Salary Sacrifice scheme
- Cycle to Work Scheme
- Family Planning
- Neurodiversity support including advice and assessments
- Coaching & Therapy services
- Travel allowance
- Bonus