Student Engagement Administrator – Fixed Term Contract

Ellison Institute of Technology Oxford

. Support the Student Engagement team within EIT’s Education & Scholarships team .

Posted 10/24/2026contractOxford • United KingdomMid-LevelSenior💰 £35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative capabilities with a focus on maintaining accurate records, managing communications, and coordinating logistics for events. Proficient in Microsoft Office and experienced in using CRM systems like Salesforce to support student engagement and administrative processes.

Highest-signal resume keywords

Administrative ExperienceAttention To DetailMicrosoft Office ProficiencySalesforce ExperienceEvent Logistics Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryQuality ChecksDiscrepancy ResolutionProcess DocumentationSystem Testing

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsCultural AwarenessConfidentiality

Tools & Technologies

SalesforceCRM SystemsMicrosoft Office

Industry Keywords

Student EngagementEducationScholarshipsLogistical SupportStakeholder Management

About the role

Key responsibilities & impact

Support the Student Engagement team within EIT’s Education & Scholarships team
Manage the team inbox and other communication channels, coordinating timely responses and follow-up and escalating complex or sensitive matters
Maintain accurate student records and administer processes in Salesforce and other systems, including data entry, quality checks, discrepancy resolution and issue escalation
Manage documents and information across systems in line with data-protection requirements
Coordinate development and review of student materials such as the Student Handbook
Coordinate logistics for students arriving in Oxford, including travel arrangements and merchandise procurement
Provide administrative and logistical support for meetings, including scheduling, agenda preparation, minute-taking and action follow-up
Liaise with internal teams and external suppliers on contracts, subscriptions, invoices and payments
Assist with planning and delivery of student events and manage event logistics
Provide general administrative support to the Student Engagement team

Requirements

What you’ll need

Strong attention to detail
Demonstrable administrative experience, including managing enquiries, coordinating follow-up actions and maintaining accurate records
Strong verbal and written communication with exceptional interpersonal skills
Strong cultural awareness and sensitivity, with the ability to work with people from a variety of backgrounds
Technically proficient in Microsoft Office, with confidence in learning and using a CRM and other administrative systems
Ability to manage a varied and high-volume workload in a fast-paced environment
Experience supporting the logistical delivery of events, meetings or projects
Demonstrated commitment to the highest standards of ethics and confidentiality
Experience supporting multiple stakeholders
Desirable: Experience using Salesforce or a comparable CRM system
Desirable: Experience supporting system testing, process documentation or implementation of system improvements
Desirable: Experience working and communicating with students and/or young people, particularly within an education, scholarship or similar environment
Must have the right to work permanently in the UK for the duration of the Fixed Term Contract
Must live in, or be within easy commuting distance of, Oxford, or be willing to relocate
Willingness to travel as necessary
Some out-of-hours work is required, such as during student events
Annual leave cannot be taken during the first three months of employment, aside from the three gifted Christmas closure days

Benefits

Comp & perks

Salary: Competitive salary + travel allowance + bonus
Enhanced holiday: 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year
Opportunity to purchase an additional 5 days annual leave in January and July
Pension: Employer contribution 7.5%, minimum employee contribution 5%
Life Assurance
Income Protection
Private Medical Insurance for you, your partner and dependents, including hospital Cash Plan
Employee discounts
Electric car scheme
Nursery Salary Sacrifice scheme
Cycle to Work Scheme
Family Planning
Neurodiversity support including advice and assessments
Coaching & Therapy services
Three gifted days provided as part of the Christmas closure