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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating hospital admissions and transfers while maintaining regulatory compliance with CMS, EMTALA, DNV, and HIPAA. Excels in communication and collaboration with multidisciplinary teams to ensure continuity of care and provide exceptional customer service.
Highest-signal resume keywords
Hospital Admissions CoordinationRegulatory ComplianceInterpersonal SkillsAttention to DetailHealthcare Transfer Center Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hospital Related ExperienceEmergency Room ExperienceDocumentation ManagementClinical Data ReportingTechnical Aptitude
Soft Skills
ProfessionalismEmpathyOrganizational SkillsService-Oriented DemeanorMulti-Tasking Ability
Industry Keywords
CMS Conditions of ParticipationEMTALADNVHIPAAPatient PHI
About the role
Key responsibilities & impact- Coordinate hospital admissions and transfers
- Facilitate conference calls between providers to coordinate continuity of care
- Identify, resolve, and escalate issues, process deviations, and service failures to leadership
- Maintain regulatory compliance with CMS Conditions of Participation, EMTALA, DNV, HIPAA, and applicable state and federal regulations
- Maintain detailed and accurate documentation of admissions, transfers, conference calls, and related activities
- Communicate accurately and timely with multidisciplinary teams, providers, nurses, administrators, hospital leadership, partner facilities, and non-partner facilities
- Establish cooperative working relationships with transfer centers and referral sources
- Provide empathetic, effective, and professional customer service
- Meet individual and departmental goals and quality standards
- Collaborate with Transfer Center Coordinators to gather and report appropriate clinical data
- Perform other duties as assigned
Requirements
What you’ll need- 2 years hospital related or Emergency Room experience, required
- HS Diploma, required
- Healthcare transfer center experience, preferred
- Superior interpersonal skills
- Maintain a high degree of professionalism
- Ability to manage multiple tasks simultaneously
- Assume personal responsibility for actions
- Possess a strong technical aptitude
- Demonstrate a friendly and service-oriented demeanor
- Strong attention to detail, organizational skills and follow-through discipline required
- Fluency in English, written and oral communication
- Ability to safeguard sensitive and confidential company information including patient PHI in remote work environment
Benefits
Comp & perks- Equal access to information, development and opportunity
- Teamwork-focused work environment
- Diversity, equity, and inclusion commitment