Brokerage Operations Processing Specialist

Empower

. Review and process client requests, including account enrollments, distributions, transfers, and estate settlements .

Posted 10/14/2026full-timeRemote • United StatesJunior💰 $50,300 - $69,125 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in brokerage operations, including account management, client request processing, and legal documentation review. Proficient in effective communication and collaboration with various stakeholders to ensure seamless service delivery.

Highest-signal resume keywords

Brokerage Operations ExperienceFINRA 7 RegistrationNetX 360/Pershing ExperienceClient Account ManagementEffective Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account EnrollmentsDistributionsTransfersEstate SettlementsSelf-Directed Brokerage ManagementLegal Documentation ReviewMulti-TaskingAttention to DetailWorkload PrioritizationMicrosoft Office

Soft Skills

Organizational SkillsEffective Communication

Tools & Technologies

NetX 360Pershing

Certifications & Qualifications

FINRA 7 RegistrationFINRA Fingerprinting

Industry Keywords

Brokerage ServicesClient RequestsHigh-Paced EnvironmentRemote WorkInternet Connectivity

About the role

Key responsibilities & impact

Review and process client requests, including account enrollments, distributions, transfers, and estate settlements
Manage Self-Directed Brokerage plan conversions and maintenance, including setup, transactions, and research
Update and maintain client accounts across multiple platforms
Review legal documentation for completeness before processing
Collaborate with clearing firm representatives, brokers/traders, colleagues, service and sales teams, internal business partners, and external vendors
Clarify information and address inquiries through effective communication

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and professional work experience
1+ years of experience in brokerage services/operations
FINRA 7 registration required
FINRA fingerprinting required
NetX 360/Pershing experience a plus
Basic Microsoft Office knowledge
Proven brokerage operations and industry knowledge
Excellent communication and organizational skills with strong attention to detail
Ability to multi-task and prioritize workload in a high-paced environment
Applicants must be authorized to work for any employer in the U.S.
Must have reliable high-speed internet with a wired connection and a suitable home workspace
Fiber, cable or DSL internet connectivity required for remote work

Benefits

Comp & perks

Medical, dental, vision and life insurance
401(k) plan with generous company matching contributions (up to 6%)
Financial advisory services
Potential company discretionary contribution
Broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment including the option to wear jeans
Generous paid time off upon hire
Ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Paid parental leave
Paid short- and long-term disability
Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) open to all
Flexible work environment
Reliable high-speed internet and necessary computer equipment provided for remote and hybrid positions