Director Participant Engagement

Empower

. Lead and manage a regional team of retirement advisers and/or counselors .

Posted 10/2/2026full-timeRemote • Tennessee • United StatesLead💰 $105,700 - $149,275 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and managing teams within the Financial Services industry, with a strong focus on regulatory compliance, business growth strategies, and participant wealth management. Proficient in utilizing technology resources to enhance service delivery and drive organizational performance.

Highest-signal resume keywords

FINRA 6, 63, 26 And 65 RegistrationsFinancial Services Designation (CFP, ChFC, CRC, CRPC)Team Leadership And ManagementBusiness Growth Strategy ExecutionRegulatory And Fiduciary Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Services KnowledgeDefined Contribution Plan ExpertisePerformance Goal AchievementBudget Control And AnalysisTraining And Coaching

Soft Skills

Influencing And PersuadingDriving Behavioral ChangeEngagement And SupportHigh Performance Culture Development

Tools & Technologies

MS WordMS ExcelMS PowerPointMS OutlookEmpower Technology Resources

Certifications & Qualifications

FINRA 6 RegistrationFINRA 63 RegistrationFINRA 26 RegistrationFINRA 65 RegistrationFinancial Services Designation (CFP, ChFC, CRC, CRPC)

Industry Keywords

Retirement AdvisersDefined Contribution PlansWealth Accumulation StrategiesManaged AccountsCorporate Policies And Procedures

About the role

Key responsibilities & impact

Lead and manage a regional team of retirement advisers and/or counselors
Execute a regional growth strategy and business plan
Identify new business opportunities to maximize defined contribution plan participation, assets and savings rates
Improve participants’ diversification and wealth accumulation and distribution strategies
Maximize adoption and use of Empower products and services, including Managed Accounts through Empower Advisory Services
Foster safety, autonomy, accountability, support, coaching, feedback, high performance, engagement, learning and career development
Ensure consistent service models through Empower technology resources and counseling processes while following corporate policies and procedures
As Supervising Principal, track and monitor records to ensure regulatory and fiduciary compliance
Facilitate training on service activities, compliance requirements and corporate or industry policies and procedures
Build partnerships with regional personnel, plan sponsor representatives, and internal and external stakeholders
Analyze and control expenditures within budget requirements
Participate in sales presentations with Regional Sales Directors and senior management
Perform duties inherent in a supervisory position

Requirements

What you’ll need

Bachelor’s degree in Business or related field preferred
7–10 years of experience in the Financial Services industry
Understanding of management, training, coaching and leadership principles
General understanding of technology software and ability to use MS Word, Excel, PowerPoint and Outlook and learn new systems
Demonstrated ability to influence and persuade others, drive behavioral change and personal development, identify and execute strategies supporting organizational initiatives, and exceed corporate goals
FINRA 6, 63, 26 and 65 registrations required within established timelines; at least two registrations required for consideration
FINRA fingerprinting required
Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship, including CPT/OPT, is unavailable
Reliable high-speed internet with a wired connection and a suitable home workspace required for remote work
Fiber, cable or DSL internet connection required
Previous management experience preferred
Knowledge of financial services and defined contribution industries and associated products and services preferred
Financial services designation preferred (e.g. CFP, ChFC, CRC, CRPC) or ability to obtain one within the first year of employment
Demonstrated success in achieving or exceeding performance goals in prior roles

Benefits

Comp & perks

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play
Flexible work environment
Other necessary computer equipment provided
Bonus program eligibility for non-sales positions; sales incentives and, in some instances, a bonus plan for sales positions