Director, Participant Engagement

Empower

. Lead and manage a regional team of retirement advisers and/or counselors .

Posted 10/23/2026full-timeRemote • Massachusetts • United StatesLead💰 $116,300 - $164,225 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading regional teams of retirement advisers, executing growth strategies, and ensuring regulatory compliance. Proficient in utilizing Empower products and services while fostering high performance and career development within the team.

Highest-signal resume keywords

Leadership PrinciplesFINRA RegistrationsFinancial Services KnowledgeCoaching and TrainingPerformance Goal Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Defined Contribution PlansWealth Accumulation StrategiesRegulatory ComplianceBudget ManagementSales PresentationsBehavioral Change StrategiesFinancial Services Designations

Soft Skills

Influencing OthersTeam BuildingCoachingEngagementCommunication

Tools & Technologies

Empower Technology ResourcesMS WordMS ExcelMS PowerPointMS Outlook

Certifications & Qualifications

FINRA 6FINRA 63FINRA 26FINRA 65CFPChFCCRCCRPC

Industry Keywords

Financial Services IndustryDefined Contribution IndustryRetirement AdvisersManaged AccountsCorporate PoliciesStakeholder Partnerships

About the role

Key responsibilities & impact

Lead and manage a regional team of retirement advisers and/or counselors
Execute a regional growth strategy and business plan to maximize defined contribution plan participation, assets and savings rates
Improve participants’ diversification and wealth accumulation and distribution strategies
Maximize adoption and use of Empower products and services, including Managed Accounts through Empower Advisory Services
Foster safety, autonomy, accountability, support, coaching, feedback, high performance, engagement, learning and career development
Ensure consistent service-model execution using Empower technology resources and counseling processes
Adhere to corporate policies and procedures
Track and monitor records to ensure regulatory and fiduciary compliance as Supervising Principal
Facilitate training on service activities, compliance requirements and corporate/industry policies and procedures
Build partnerships with regional personnel, plan sponsors and internal/external stakeholders
Analyze and control expenditures within budgetary requirements
Participate in sales presentations with Regional Sales Directors and senior management
Perform duties inherent in a supervisory position
Develop relationships and navigate prospective accounts in an assigned geographic area

Requirements

What you’ll need

Bachelor’s degree in Business or related field preferred
7–10 years of experience in the Financial Services industry
Understanding of management, training, coaching and leadership principles
General understanding of technology software
Ability to utilize MS Word, Excel, PowerPoint and Outlook and learn new systems
Demonstrated ability to influence and persuade others, drive behavioral change and personal development, identify and execute strategies supporting organizational initiatives, and exceed corporate goals
FINRA 6, 63, 26 and 65 registrations required within established timelines; at least two registrations required for consideration
FINRA fingerprinting required
Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship or takeover of sponsorship, including CPT/OPT
Previous management experience preferred
Knowledge of financial services and defined contribution industries and associated products and services preferred
Financial services designations preferred, such as CFP, ChFC, CRC or CRPC, or ability to obtain one within the first year
Demonstrated success in achieving or exceeding performance goals in prior roles
For remote/hybrid positions, reliable high-speed internet with a wired connection and a suitable home workspace are required

Benefits

Comp & perks

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) open to all
Bonus program opportunity for non-sales positions
Sales incentives and, in some instances, a bonus plan for sales positions
Reliable high-speed internet and a suitable home workspace required for remote/hybrid positions
Necessary computer equipment provided