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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial services with a focus on relationship management, client satisfaction, and comprehensive financial planning. Proficient in investment products and capable of providing high-level service to clients while collaborating with internal teams.
Highest-signal resume keywords
Bachelor’s Degree In Business, Finance, Or Related FieldFINRA Series 7, 63, And 65 Registrations4+ Years Financial Services ExperienceHigh-Level Knowledge Of Current Investment ProductsExceptional Verbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial PlanningInvestment Products KnowledgeRelationship ManagementPerformance Goal AchievementPortfolio Analysis
Soft Skills
Interpersonal SkillsTeam-OrientedOrganizational SkillsCommunication SkillsCollaboration
Certifications & Qualifications
FINRA Series 7FINRA Series 63FINRA Series 65
Industry Keywords
Investment ServicesClient SatisfactionAssets Under ManagementRetirement PlanningSavings Strategies
About the role
Key responsibilities & impact- Assist Empower Personal Wealth investment clients with financial matters, particularly Premier account and brokerage account clients
- Serve as primary point of contact for an assigned book of Investment Services clients with individual client AUM of $100k–$250k
- Provide high-level service to retain assets under management and garner additional assets through communication, education, and responsiveness
- Provide proactive and reactive relationship management via phone and email
- Act as liaison between clients and internal groups/departments
- Discuss portfolio, market, and economic topics
- Provide holistic financial planning on retirement planning, savings strategies, education planning, and related subjects
- Collaborate with financial planning specialists on complex planning issues and comprehensive financial plans
- Coordinate with operational teams on client-related administrative issues
- Drive client satisfaction, retention, and enrollment in additional financial products
Requirements
What you’ll need- Bachelor’s degree or higher in business, finance, or related field
- 4+ years financial services experience with a proven track record of successful relationship building in a business setting
- High-level knowledge of current investment products and industry services
- Proven track record in relationship management and customer satisfaction
- CURRENT FINRA Series 7, 63, and 65 registrations required
- FINRA fingerprinting required upon hire
- 2–4 years of experience demonstrating the ability to reach set performance goals
- Exceptional verbal and written communication skills
- Ability to compare and contrast the benefits and suitability of different investment options and products
- Excellent operational and organizational skills, with the ability to efficiently multi-task within a fast-paced environment
- Strong interpersonal skills, team-oriented, and collaborative
- Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable, including CPT/OPT
- Reliable high-speed internet with a wired connection and a minimally disruptive home workspace for remote work
Benefits
Comp & perks- Medical, dental, vision and life insurance
- 401(k) plan with generous company matching contributions up to 6%
- Financial advisory services
- Potential company discretionary contribution
- Broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment with the option to wear jeans
- Generous paid time off upon hire
- Ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Paid parental leave
- Paid short- and long-term disability
- Family and Medical Leave (FMLA)
- Business Resource Groups open to all
- Flexible work environment
- Reliable high-speed internet and necessary computer equipment provided for remote and hybrid positions
