Lead Consultant, CDH Implementation

Empower

. Lead complex, high-profile Consumer-Directed Health implementations for large and strategically important employer clients .

Posted 10/26/2026full-timeRemote • United StatesSenior💰 $105,700 - $149,275 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Consumer-Directed Health (CDH) implementation strategies, including plan design, eligibility, and data integration. Proven ability to lead complex, multi-workstream projects while effectively managing client relationships and stakeholder communications.

Highest-signal resume keywords

Consumer-Directed Health (CDH) ImplementationClient Implementation ManagementStakeholder ManagementBenefits AdministrationCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CDH Plan DesignData IntegrationEligibility ManagementFunding StrategiesUser Acceptance TestingImplementation Strategy DevelopmentOperational ReadinessRisk ManagementComplex Problem SolvingImplementation Best Practices

Soft Skills

Client-Facing CommunicationFacilitation SkillsRelationship ManagementInfluencing DecisionsEducation and Guidance

Industry Keywords

Employee BenefitsFinancial ServicesHealthcare BenefitsEmployer-Sponsored Benefit ProgramsMulti-Product Workplace SolutionsImplementation ProcessesOperational ConsiderationsConsultingNonstandard RequirementsPost-Implementation Stabilization

About the role

Key responsibilities & impact

Lead complex, high-profile Consumer-Directed Health implementations for large and strategically important employer clients
Maintain accountability for implementation strategy, client outcomes, risks, key decisions, and successful delivery
Advise clients, consultants, brokers, and business partners on CDH plan design, implementation requirements, operational considerations, and solution capabilities
Translate client requirements and benefit plan designs into strategies covering system configuration, eligibility, contributions, funding, data integration, testing, and administration
Lead CDH implementation across multi-product Workplace Solutions engagements
Identify dependencies, coordinate cross-functional workstreams, and influence stakeholder decisions
Manage implementation risks, complex design challenges, and nonstandard client requirements
Lead implementation readiness, user acceptance testing, launch, post-implementation stabilization, and transition to ongoing client service operations
Serve as an organizational subject-matter expert on CDH implementation strategy, best practices, and operational readiness
Guide and educate implementation, operations, product, sales, and relationship-management teams
Recommend improvements to implementation processes, tools, standards, and methodologies

Requirements

What you’ll need

Bachelor's degree in a related field or equivalent professional experience
Six or more years of experience in Consumer-Directed Health (CDH), employee benefits, client implementation, benefits administration, financial services, healthcare benefits, or a related field
Demonstrated experience implementing Consumer-Directed Health solutions, including HSAs, FSAs, HRAs, commuter benefits, lifestyle accounts, or comparable employer-sponsored benefit programs
Experience leading complex, multi-workstream implementations for large or sophisticated employer clients
Strong knowledge of CDH plan design, eligibility, contributions, funding, benefits administration, data integrations, and operational requirements
Ability to translate complex client requirements into implementation strategies and coordinate technical and operational stakeholders
Experience consulting on complex or nonstandard implementation requirements, managing risks, resolving issues, and influencing decisions across multiple stakeholders
Strong client-facing communication, facilitation, stakeholder management, and relationship-management skills
Ability to communicate complex CDH concepts to technical and nontechnical audiences
Experience serving as a subject-matter expert, developing implementation best practices, and guiding cross-functional teams
Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship, including CPT/OPT, is unavailable
Reliable high-speed internet with a wired connection and an adequately equipped home workspace

Benefits

Comp & perks

Medical, dental, vision and life insurance
401(k) plan with generous company matching contributions (up to 6%)
Financial advisory services
Potential company discretionary retirement contribution
Broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment with the option to wear jeans
Generous paid time off upon hire
Ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Paid parental leave
Paid short- and long-term disability
Family and Medical Leave (FMLA)
Business Resource Groups (BRGs)
Flexible work environment
Reliable high-speed internet with a wired connection and home workspace support
Necessary computer equipment provided