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Empower

Operations Support Specialist

Empower

. Accurately and efficiently process and analyze participant transaction requests and assigned tasks in the EASY recordkeeping system .

Posted 10/26/2026full-timeBangalore • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and attention to detail in processing and analyzing financial transactions while adhering to regulatory requirements. Capable of maintaining productivity and accuracy in a fast-paced environment, with effective communication skills for client interactions.

Highest-signal resume keywords
Transaction AnalysisEASY Recordkeeping SystemRegulatory ComplianceDecision-Making SkillsData Review

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Transaction CodingData AnalysisTyping SkillsTen-Key InputIn-Depth Research
Soft Skills
Attention to DetailEffective CommunicationProblem-Solving
Tools & Technologies
Processing Platforms
Industry Keywords
IRS ComplianceDepartment of Labor RegulationsFINRA RegulationsSEC Regulations

About the role

Key responsibilities & impact
  • Accurately and efficiently process and analyze participant transaction requests and assigned tasks in the EASY recordkeeping system
  • Apply written procedures, special handling instructions, plan bulletins, tax charts, and plan-level setup rules
  • Identify transaction types and determine whether requests are IG or Nil
  • Work with upstream and downstream processes to capture correct information
  • Code transactions in the system
  • Communicate transaction updates to clients or participants based on transaction type
  • Maintain departmental productivity and quality goals
  • Prioritize and complete assigned tasks in accordance with departmental, corporate, IRS, Department of Labor, FINRA, and SEC requirements
  • Deliver clear and respectful communications across audiences
  • Review data and activity to prevent risk of loss

Requirements

What you’ll need
  • 6–12 months of similarly related experience in a financial field, strongly preferred
  • Basic skills and knowledge of the organization's processing platforms
  • Decision-making and analytical skills
  • Detailed orientation and ability to conduct in-depth research
  • Must pass company-administered skills assessments, such as typing and ten-key input, at required minimum levels
  • Ability to analyze transactions for completeness and correct posting to participant accounts
  • Ability to maintain productivity and high levels of accuracy
  • Ability to perform assigned tasks using established procedures under immediate supervision
  • Ability to review data and activity to prevent risk of loss
  • Ability to work periodic and mandatory, usually unscheduled, overtime
  • Ability to comply with Departmental, corporate, IRS, Department of Labor, FINRA, and SEC regulations and requirements

Benefits

Comp & perks
  • Flexible work environment
  • Fluid career paths
  • Internal mobility opportunities
  • Purpose, well-being, and work-life balance support
  • Welcoming and inclusive environment
  • Volunteering opportunities
  • Mandatory overtime may be available/required periodically