Product Manager – Digital Brokerage Experience

Empower

. Build and continuously improve Empower’s native digital brokerage experience .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $96,100 - $135,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for digital brokerage experiences, with a strong focus on customer journey optimization, data-driven decision-making, and collaboration across cross-functional teams. Proficient in translating complex financial information into intuitive user experiences while leveraging quantitative and qualitative insights to drive product strategy and success metrics.

Highest-signal resume keywords

Product ManagementDigital Brokerage ExperienceCustomer Journey OptimizationData AnalysisStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Requirements DefinitionAgile MethodologiesUsability TestingInformation ArchitectureInteraction DesignQuantitative Data AnalysisQualitative Data AnalysisCustomer ResearchBehavioral Data AnalysisProduct Strategy Development

Soft Skills

Excellent CommunicationStorytellingOrganizational SkillsCollaborationPrioritization

Industry Keywords

Financial ServicesFintechSelf-Directed Brokerage AccountsBrokerage InfrastructureTradingPortfolio ManagementCustomer EngagementUser ExperienceDigital Product DevelopmentCompliance

About the role

Key responsibilities & impact

Build and continuously improve Empower’s native digital brokerage experience
Own and support customer journeys and features covering account details, positions, securities research, trading, and order tracking
Identify opportunities to increase brokerage adoption, engagement, and customer value using behavior and feedback
Evolve brokerage capabilities for direct-to-consumer brokerage and SDBAs within employer-sponsored retirement plans
Partner with design to simplify complex financial information and create clear information architecture, navigation, interaction patterns, and visual presentation
Use customer research, usability testing, behavioral data, experimentation, competitive research, and market insights to identify needs and opportunities
Translate customer, business, and technical needs into product requirements and priorities
Contribute to product strategy and roadmap development
Connect brokerage experiences with retirement, investing, financial planning, and other Empower experiences
Define and track success measures across adoption, engagement, usability, satisfaction, and digital behavior
Use quantitative and qualitative insights and agile validation methods to test hypotheses and inform decisions
Navigate initiatives through discovery, requirements, prioritization, development, compliance and legal review, launch, measurement, and post-launch optimization

Requirements

What you’ll need

Bachelor's degree or equivalent experience
3+ years of product management or directly relevant digital product experience working with engineering, design, research, and other cross-functional teams
Experience building or supporting consumer-facing digital products, preferably within financial services, fintech, investing, retirement, or another complex digital product environment
Strong product judgment and ability to turn complex financial information, capabilities, and customer needs into simple, intuitive experiences
Experience identifying opportunities to improve adoption, usage, retention, or other measures of customer value
Experience defining product requirements and partnering with design on customer journeys, interaction design, information architecture, navigation, and information presentation
Strong analytical skills and experience using quantitative and qualitative data
Strong prioritization and stakeholder-management skills, including navigating dependencies across multiple teams
Excellent communication, storytelling, and organizational skills
Ability to independently drive product initiatives, collaborate effectively, and deliver results in a cross-functional environment
Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship, including CPT/OPT
Experience with digital brokerage, investing, trading, or portfolio experiences is an advantage
Experience with Self-Directed Brokerage Accounts (SDBAs), brokerage infrastructure, clearing or custody providers including Pershing, regulated financial services, and full product lifecycle management is an advantage

Benefits

Comp & perks

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) open to all
Bonus program opportunity for non-sales positions
Reliable high-speed internet with a wired connection and a home workspace; necessary computer equipment provided