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Empower

Senior Manager, Workplace Planning and Advice – Strategic Outreach

Empower

. Lead and motivate Senior Retirement Consultants specializing in marketing and outbound-driven campaigns .

Posted 10/15/2026full-timeRemote • United StatesSenior💰 $96,100 - $135,700 per yearWebsite

About the role

Key responsibilities & impact
  • Lead and motivate Senior Retirement Consultants specializing in marketing and outbound-driven campaigns
  • Generate opportunities through calls to a wide variety of lead sources
  • Assist customers with distributions into or out of plans, saving, investing, consolidation, and additional products or services based on participant needs
  • Drive high-performing senior-level Workplace Planning and Advice teams toward customer-deepening goals and successful campaign strategies
  • Develop and implement strategies supporting new initiatives and products through employee adoption and execution
  • Partner with marketing and analytics to generate outbound email, mail, and phone campaigns
  • Manage headcount and business targets to ensure department targets are achieved
  • Partner with internal DC relationship/channel management teams to ensure associates are trained and prepared for campaign expectations
  • Set and drive periodic targets for activities, conversations, call quality, and related metrics
  • Develop and monitor service and outcome standards to enhance caller experience and increase impact rates

Requirements

What you’ll need
  • Bachelor's Degree or an equivalent combination of education and professional work experience
  • FINRA Series 7, 24, and 63 registrations required within corporate-established timelines; Series 9/10 acceptable in lieu of Series 24
  • FINRA fingerprinting required
  • FINRA 65/66 registrations permissible
  • 3-5 years of relatable financial experience and/or leadership
  • 2-4 years demonstrated success in financial services
  • In-depth understanding of IRAs, retirement investment products/services and the qualified retirement plan environment
  • Proven experience leading by example and fostering professional growth, best-practice sharing, and organizational learning
  • Ability to advocate for customer and associate input and address procedural, systemic, and resource constraints
  • Proficient knowledge of Windows and Microsoft Office Software, including Word, Excel, and PowerPoint, plus file manipulation skills on a PC
  • Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable, including CPT/OPT
  • Reliable high-speed internet with a wired connection and a suitable home workspace; fiber, cable, or DSL internet required for remote work

Benefits

Comp & perks
  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) open to all
  • Bonus program opportunity for non-sales positions
  • Sales incentives and, in some instances, a bonus plan for sales positions
  • Flexible work environment
  • Reliable high-speed internet and wired connection; necessary computer equipment provided for remote and hybrid positions