Senior Consultant

Enable

. Implement Enable’s products within customers’ environments at individual product and solution levels .

Posted 10/14/2026full-timeRemote • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer implementation and onboarding processes, with a strong focus on technical troubleshooting and project management. Proficient in building relationships with stakeholders and mentoring team members while adhering to compliance and security standards.

Highest-signal resume keywords

Customer ImplementationTechnical TroubleshootingProject ManagementPythonSQL

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer SuccessChange ManagementData Set ManagementTechnical KnowledgeTechnical Certifications

Soft Skills

CoachingRelationship BuildingCommunicationProblem SolvingTeam Support

Certifications & Qualifications

Oracle CertificationSAP CertificationSQL Certification

Industry Keywords

Enterprise SoftwareCross-Cultural TeamsStakeholder EngagementComplianceSecurity

Tech Stack

Tools & technologies

OraclePythonSQL

About the role

Key responsibilities & impact

Implement Enable’s products within customers’ environments at individual product and solution levels
Lead customer implementation, onboarding, and adoption through discovery, design, configuration, testing, validation, and go-live phases
Implement products according to customer business requirements and agreed Statements of Work
Troubleshoot technical implementation issues and coordinate with Enable support teams
Serve as a technical lead on multifunctional project teams
Contribute product and solution expertise to deliver customer value
Build knowledge bases through lessons learned, best practices, tools, methods, and learning events
Coach associate-level consultants on assigned client engagements
Identify customer training gaps and product or service expansion opportunities
Manage issues, escalations, and project risks proactively
Lead customer meetings and workshops, resolve complex support tasks, and triage customer requests
Mentor and support team members within Success & Services
Build strong relationships with internal and external stakeholders
Adhere to company policies, ethics, security, compliance, and training requirements

Requirements

What you’ll need

Preferred 2+ years of experience working in a customer-facing role in Customer Success or an enterprise software organization
Related product and industry certifications as required (e.g. Oracle, SAP, SQL)
Maintain granted internal and external technical and professional certifications at the latest appropriate level
Experience with international cross-cultural teams preferred
Experience handling large data sets
Familiarity with Python or SQL
Fluency in written and verbal English required; other languages preferred
Advanced technical knowledge in a chosen domain
Advanced technology troubleshooting skills
Ability to manage multiple customer engagements concurrently
Experience in change management
Ability to travel, typically up to 20%, occasionally 50% or more

Benefits

Comp & perks

Paid Time Off
Quarterly wellness incentive
Health and life insurance coverage for employees and families
Retirement savings plan
Bonus plan subject to company or individual performance
Equity program with additional options tied to tenure and performance
Internal mobility program
Workshops and professional development courses
Pet-friendly offices