Client Delivery Manager – Revenue Cycle

EnableComp

. Independently own operational alignment for assigned client accounts .

Posted 10/19/2026full-timeRemote • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational alignment and client relationship management within healthcare operations, leveraging strong analytical skills to translate performance data into actionable insights. Proficient in facilitating client discussions and developing outcome-oriented action plans while maintaining a professional presence.

Highest-signal resume keywords

Healthcare Operations ExperienceClient Relationship ManagementData Interpretation SkillsAnalytical Problem-SolvingOperational Workflow Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational AlignmentData AnalysisClient Support ModelsOutcome-Oriented Action PlansRoot Cause AnalysisDocumentation ManagementPerformance MonitoringProcess ImprovementWorkflow RefinementClient-Facing Presentations

Soft Skills

Strong Communication SkillsOrganizational SkillsConsultative MindsetAbility to InfluenceAttention to Detail

Tools & Technologies

CRM SystemsOperational Performance Indicators

Industry Keywords

Healthcare AdministrationRevenue CycleClient SuccessOperational DependenciesService-Level Agreements

About the role

Key responsibilities & impact

Independently own operational alignment for assigned client accounts
Develop working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies
Translate operational performance data into narratives articulating drivers, risks, and opportunities
Identify trends, risks, and misalignment and recommend corrective actions
Partner with clients to align operational expectations with internal capabilities and constraints
Monitor operational performance indicators and inventory health
Lead root cause analysis with Revenue Services and internal teams
Develop, track, and validate outcome-oriented action plans
Determine when and how to escalate issues with clear context and recommendations
Prepare and facilitate monthly operational reviews and recurring client touchpoints
Develop agendas, reporting narratives, and client discussion materials
Lead client discussions professionally and consultatively
Document meeting outcomes, decisions, and action items
Serve as a consistent operational presence for assigned accounts
Partner with Revenue Services leadership and operational teams
Coordinate with Client Success, Implementation, Product, and Technology teams
Lead internal account reviews and align stakeholders on priorities, risks, and commitments
Advocate for client needs while balancing enterprise standards and scalability
Maintain accurate documentation in CRM and internal systems
Apply Client Alignment methodologies and standards
Identify systemic issues and improvement opportunities across the client portfolio
Contribute to process improvement, workflow refinement, and documentation updates
Support onboarding and knowledge transfer for new team members
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required
3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
Foundational understanding of operational workflows, data interpretation, and client support models
Strong written and verbal communication skills
Demonstrated ability to independently manage client relationships and operational discussions
Strong analytical skills and ability to translate data into actionable insight
Client-facing presentation experience
Ability to influence without authority in cross-functional environments
Timely and regular attendance
Equivalent combination of education and experience will be considered
Consultative problem-solving mindset
Strong organizational skills and attention to detail
Ability to receive and apply feedback
Professional presence for client-facing interactions
Willingness to learn and adapt in a dynamic environment
Ability to escalate issues appropriately with clarity and confidence

Benefits

Comp & perks

Full-time employment
Remote work option
Professional growth and development opportunities
Tools, resources, and support for career growth
Flexible, family-oriented work environment
Work-life balance support
Equal opportunity employment