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Senior Vice President, Implementation
EnableComp. Lead the Implementation team of project managers and analysts responsible for software-based product implementations and service integration .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading software implementation teams and managing client relationships within Health Information Systems. Proficient in aligning business and IT objectives while ensuring operational effectiveness and process improvement.
Highest-signal resume keywords
10+ Years Experience Implementing Enterprise Software5+ Years In A Senior Leadership RolePMP CertificationProficiency With Microsoft OfficeExperience Managing A Project Management Team
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationService IntegrationProject ManagementProcess ImprovementRevenue Growth StrategiesChange ManagementOperational EffectivenessCustomer Relationship ManagementData AnalysisBudget Management
Soft Skills
Leadership SkillsInterpersonal SkillsCommunication SkillsCritical ThinkingProblem Solving
Tools & Technologies
Microsoft ProjectWebinar ToolsInternet-Based SystemsMicrosoft Office Suite
Certifications & Qualifications
PMP
Industry Keywords
Health Information SystemsSoftware As A ServiceClient-Facing RoleBusiness AdministrationHealthcare Management
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead the Implementation team of project managers and analysts responsible for software-based product implementations and service integration
- Guide internal resources and clients in solution design and integration with Health Information Systems and clearinghouses such as Epic, Soarian, McKesson, Emdeon, and Experian
- Represent the company’s operational expertise and manage executive client relationships
- Resolve client-reported issues and actionable items
- Develop processes to plan, track, monitor, and measure implementation status and effectiveness
- Align business roadmap and objectives with the IT roadmap across Operations, Sales/Marketing, Finance, and IT
- Build and implement processes supporting planning, business continuity, scalable operations, and continual improvement
- Report implementation and operational effectiveness to senior management
- Support Sales & Marketing with pricing, proposal generation, and prospect presentations or meetings
- Coordinate and manage process-improvement and technology-based projects supporting revenue growth and cost reduction
- Research potential new revenue streams and propose implementation steps
- Contribute to internal change management and integration/adoption efforts
- Perform other duties as required
Requirements
What you’ll need- Bachelor’s Degree in Business Administration, Healthcare Management, or a related field required
- PMP preferable, not required
- 10+ years experience implementing complex, enterprise software in a software as a service environment, including 5+ years in a customer-facing role
- 5+ years in a senior leadership role
- Equivalent combination of education and experience will be considered
- Ability to travel up to 20%
- Regular and predictable attendance
- Strong leadership and team management skills
- Excellent interpersonal and communication skills
- Strong critical thinking, problem solving, and decision-making skills
- Experience managing a project management team
- Ability to manage through ambiguity and provide clear direction
- Proficiency with Microsoft Office (Word, Excel, PowerPoint), webinar tools, Internet-based systems and programs, Microsoft Project and/or similar project planning tools
- Effective written and verbal communication
- Excellent organizational skills and customer service orientation
- Ability to multitask and manage multiple projects simultaneously
- Ability to communicate with all levels of client personnel
- Proven record of execution to time and budget
Benefits
Comp & perks- Full-time employment
- Professional growth and development opportunities
- Tools, resources, and support for career growth
- Flexible, family-oriented work environment
- Work-life balance support
- Top Workplaces-recognized employer
- Remote work arrangement