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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in damage prevention and locate services, with strong analytical and organizational skills to manage relationships and support field operations. Proficient in providing on-call support and conducting proactive site meetings while ensuring compliance with industry standards.
Highest-signal resume keywords
Damage Prevention KnowledgeLocate Service ManagementInterpersonal CommunicationAnalytical ThinkingValid Ontario G Class Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Damage PreventionLocate ServicesField OperationsAnalytical SkillsOrganizational SkillsReport CompositionProblem SolvingPhysical Activity Capability
Soft Skills
Interpersonal SkillsTeam CollaborationCommunication Skills
Tools & Technologies
Risk-Based Software
Industry Keywords
Locate Service ProviderExcavation DamagesLocate Alliance ConsortiumOntario Regional Common Ground AllianceOntario One Call
About the role
Key responsibilities & impact- Monitor Locate Service Provider performance to ensure timely, safe, and accurate locate services
- Follow up with Locate Service Providers on corrective actions
- Support damage prevention investigations, inaccurate locate reviews, claims disputes, and resolution
- Act as local liaison with TSSA, Field Operations employees, Locate Service Providers, and Insurance Services regarding excavation damages and locate issues
- Lead local damage prevention awareness sessions for the excavating community
- Support Field Operations employees in damage prevention activities
- Implement and oversee locate service offerings, including Alternative Locate Agreements and Locate Office/Field Clears
- Promote the Locate Alliance Consortium, Ontario Regional Common Ground Alliance, and Ontario One Call
- Participate on geographically based committees
- Oversee management of Damage Prevention Service Providers
- Travel regularly within the geographic area represented by the role
- Attend presentations, community meetings, and conferences, including some overtime
- Use risk-based software to conduct proactive site meetings with excavators
- Provide on-call support for Operations with after-hours damages and incidents
Requirements
What you’ll need- Related university degree and 2 years’ experience OR four-plus years of previous field operations experience OR equivalent mix of formal education and experience
- Ability to develop and manage strong relationships and work within a team environment
- Excellent interpersonal and communication skills
- Analytical thinking and good organizational skills
- Working and technical knowledge of the Damage Prevention and Locate industry preferred
- Valid Ontario G class driver's license and responsible driving record required
- Ability to provide on-call support for Operations with after-hours damages and incidents
- Ability to perform required physical activities, including grasping, kneeling, light-to-moderate lifting, reaching, repetitive motion, typing, sitting, standing, and visual and hearing tasks
- Ability to understand and apply oral and written instructions and collaborate on complex problems
- Ability to organize and prioritize work, make moderately impactful decisions, complete routine forms, compose basic reports, and communicate by telephone
- Final candidates may be required to undergo security screening, including a criminal records check
Benefits
Comp & perks- Flexible benefits program covering health, dental, insurance, and disability
- Up to 20 weeks of paid maternity leave for birth-giving parents
- Up to 12 weeks of paid parental leave for other eligible parents
- Retirement savings plans, including a savings plan with company stock as an investment option
- Paid time off, vacation, and sick leave
- Paid personal days off, depending on location
- Paid holidays
- Employee and Family Assistance Program
- Wellness Program supporting physical, mental, social, and financial well-being
