IT Network Operations Advisor

Enbridge

. Provide operational support for enterprise network services, including incident response, troubleshooting, root cause analysis, and resolution of complex network issues .

Posted 10/9/2026full-timeNorth York • CanadaMid-LevelSenior💰 CA$90,000 - CA$120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing, deploying, and optimizing large-scale Cisco LAN, WAN, and Wi-Fi infrastructures, along with strong capabilities in network automation and incident response. Proficient in collaborating with teams to ensure service quality and compliance with operational standards.

Highest-signal resume keywords

Cisco LAN/WAN/Wi-Fi Infrastructure DesignNetwork Automation and ScriptingCisco Certifications (CCNA or Higher)Incident Response and TroubleshootingPre-Deployment Testing and Validation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cisco Routers and SwitchesBGPOSPFEIGRPMPLSVxLANPythonAnsibleTerraformNetwork Security Practices

Soft Skills

Problem-SolvingProject CoordinationCommunication SkillsSystems ThinkingTroubleshooting

Tools & Technologies

Cisco ISERADIUSTACACSServiceNowSolarWindsNetBoxSplunkAzureKubernetesDocker

Certifications & Qualifications

CCNACisco Certifications (Preferred)

Industry Keywords

Infrastructure as CodeAgileDevOpsDevSecOpsITIL Processes

Tech Stack

Tools & technologies

AnsibleAzureCloudDockerKubernetesPythonServiceNowSplunkTerraform

About the role

Key responsibilities & impact

Provide operational support for enterprise network services, including incident response, troubleshooting, root cause analysis, and resolution of complex network issues
Design, configure, deploy, test, and optimize large-scale Cisco LAN, WAN, Wi-Fi, and SD-WAN infrastructure
Support integration of new technologies into existing network environments
Support the Pre-Production Network Lab, including software, hardware, configuration, and design validation
Conduct proof-of-concept and pre-deployment testing
Develop automation solutions for routine network activities
Support automation and Infrastructure as Code tools to improve operational efficiency and consistency
Provide technical expertise and guidance through SME groups
Coordinate small team efforts and participate in incident reviews, CAB and TAB meetings
Develop and maintain technical documentation, including network designs, configuration standards, test plans, operational procedures, and implementation guides
Identify and document network risks and support remediation activities
Collaborate with internal teams and vendors to ensure service quality and SLA compliance
Occasionally travel within Canada and to the United States

Requirements

What you’ll need

University degree or two-year technical diploma in IT, Computer Science, Networking, Engineering, or a related field, or an equivalent combination of education and experience
4+ years of demonstrated experience designing, building, deploying, testing, and supporting large-scale Cisco LAN/WAN/Wi-Fi infrastructure
5 or more years of related experience and relevant Cisco certifications, such as CCNA or higher, are preferred
Strong hands-on knowledge of Cisco routers, switches and wireless, Versa SD-WAN, BGP, OSPF, EIGRP, MPLS, VxLAN, VPC, VSS, and data centre networking technologies
Experience with network QA, pre-deployment validation, structured testing, proof-of-concept initiatives, and network security practices
Experience with Cisco ISE, RADIUS, and TACACS
Experience with network automation, scripting, and configuration management
Experience with Python, Bash, PowerShell, Ansible, Terraform, Azure Bicep/ARM, GitOps, Cisco Catalyst Center, and Versa Director
Familiarity with Azure, OCI, Google Cloud, Kubernetes, Docker, CI/CD, Agile, DevOps, DevSecOps, SolarWinds, NetBox, and Splunk
Strong systems thinking, problem-solving, troubleshooting, project coordination, and communication skills
Experience with ServiceNow and ITIL processes is an asset
Final candidates may be required to undergo security screening, including a criminal records check
Ability to participate in operational support and network implementations outside regular business hours when required

Benefits

Comp & perks

Flexible benefits program covering health, dental, insurance and disability
Up to 20 weeks of paid maternity leave for birth-giving parents
Up to 12 weeks of paid parental leave for other eligible parents
Retirement savings plans, including a savings plan with company stock as an investment option
Paid time off, vacation and sick leave
Paid personal days off, depending on location
Paid holidays
Employee and Family Assistance Program
Wellness Program supporting physical, mental, social and financial well-being
FlexWork hybrid work model with work-from-home options on Wednesdays and Fridays for eligible employees
Compressed work week option for eligible employees
Flexible start and end times for eligible employees