Senior Growth Enablement Manager

Encircle

. Define Encircle’s growth enablement strategy and roadmap with Sales, Customer Success and Growth Leadership .

Posted 10/22/2026full-timeRemote • CanadaSenior💰 CA$110,000 - CA$130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing scalable sales enablement programs, with a strong focus on customer insights and practical learning tools. Possesses extensive experience in facilitating training and coaching for customer-facing teams in the B2B SaaS environment.

Highest-signal resume keywords

Sales EnablementB2B SaaS ExperienceCustomer Conversation MethodologyFacilitation and Coaching SkillsData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enablement Program DevelopmentCustomer-Facing Certification ProcessOnboarding Path CreationSales Skills ReinforcementPerformance Data Analysis

Soft Skills

Customer-Focused MindsetTrust BuildingEngaging Learning Design

Tools & Technologies

CRM ToolsConversation Intelligence ToolsAI Learning Tools

Industry Keywords

Restoration Business KnowledgeConstruction Industry ExperienceField ServicesInsurance Sector ExperienceOwner-Operated Business Understanding

About the role

Key responsibilities & impact

Define Encircle’s growth enablement strategy and roadmap with Sales, Customer Success and Growth Leadership
Define the knowledge, skills and behaviors required for each customer-facing role
Assess team capabilities and prioritize high-impact enablement areas
Build a scalable enablement program with clear owners, cadence and measures
Ground sales, onboarding and support in a deep understanding of restoration businesses
Bring customer insight, feedback and stories into learning with Product Marketing
Help teams understand restoration business operations, contractor relationships with adjusters and carriers, and day-to-day pressures
Improve the clarity, practicality and customer focus of conversations
Partner with sales leadership to define and roll out customer conversation methodology across new sales and account management
Own ongoing reinforcement of sales skills
Build listening, discovery, value demonstration and product demonstration skills
Extend enablement to onboarding and activation
Create demo and conversation frameworks by role, audience and product
Build and manage a customer-facing certification process
Run regular practice and review sessions
Build structured onboarding paths for sellers, account managers and onboarding and activation managers
Establish milestones and support for new hires during their first months
Make restoration-industry learning part of onboarding
Create practical tools such as talk tracks, discovery guides and answers to common questions with Product Marketing
Maintain a central repository of current, approved enablement materials
Ensure teams are ready for product or pricing changes
Define enablement impact measures with Sales Leadership and Revenue and Growth Operations
Use call insights, performance data and team and customer feedback to shape the program
Report on readiness, adoption and impact to growth and sales leadership

Requirements

What you’ll need

10+ years in sales enablement, revenue enablement or a related role
Experience ideally in B2B SaaS
Experience building an enablement program from the ground up
Experience rolling out a consistent approach to customer conversations and reinforcing it beyond a single training event
Experience supporting multiple customer-facing teams, such as new sales, account management and onboarding or customer success
Ability to earn trust with experienced teams and help them grow by building on existing knowledge
Strong facilitation and coaching skills
Ability to make learning practical, engaging and relevant
Ability to turn complex products into simple, usable tools
Ability to use data and customer insight to prioritize work and demonstrate impact
Customer-focused mindset and interest in understanding customers’ businesses
Comfort with modern sales tools, including CRM, conversation intelligence and AI tools for learning and content
Experience enabling teams serving trades, construction, field services, insurance or owner-operated businesses is a differentiator
Experience in a fast-moving sales environment with short deal cycles is a differentiator
Background in sales or customer success is a differentiator

Benefits

Comp & perks

Flexible hours
Self-managed vacation
Remote-first work arrangement
Access to collaboration hub in Kitchener
Learning and career development support
Well-being support
Accessibility accommodations throughout the hiring process