Senior Site Reliability Engineer – DevOps

Encora Inc.

. Participate in a bi-weekly on-call rotation, monitoring production environments and responding to incidents .

Posted 11/7/2026full-timeRemote • Costa Rica, Peru, Colombia, BoliviaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Site Reliability Engineering and DevOps practices, with a strong focus on AWS infrastructure management, CI/CD pipeline design, and operational excellence. Proficient in automation, monitoring, and incident response to enhance platform reliability and efficiency.

Highest-signal resume keywords

AWS Services (EC2, VPC, IAM, RDS, ECS, S3)Infrastructure as Code (IaC) Using TerraformCI/CD Pipeline Design and Support (GitHub Actions, Jenkins, GitLab CI/CD)Datadog or Similar Observability PlatformsScripting Skills in Python and/or Bash

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site Reliability EngineeringDevOpsCloud OperationsPlatform EngineeringSystems EngineeringTroubleshootingRoot Cause AnalysisAutomationMonitoringOperational Documentation

Soft Skills

Excellent English Communication Skills

Tools & Technologies

AWSTerraformCI/CD ToolsDatadogDockerKubernetes

Industry Keywords

Enterprise SaaS ApplicationsB2B SaaSOperational ExcellenceSRE Best PracticesMulti-Region AWS Environments

Tech Stack

Tools & technologies

AWSCloudDockerEC2JenkinsKubernetesPythonTerraform

About the role

Key responsibilities & impact

Participate in a bi-weekly on-call rotation, monitoring production environments and responding to incidents
Perform root cause analysis and implement permanent solutions to prevent recurring issues
Build and manage AWS infrastructure using Terraform
Design, implement, and maintain CI/CD pipelines
Automate repetitive operational tasks and improve internal tooling
Reduce technical debt through engineering improvements
Improve deployment automation and operational workflows
Build and maintain monitoring, dashboards, alerting, and observability using Datadog
Partner with Software Engineering teams to improve operational readiness before production releases
Participate in production deployments and change management activities
Identify and remediate infrastructure-related vulnerabilities
Develop and maintain operational documentation, standards, and runbooks
Continuously identify opportunities to improve platform reliability, scalability, security, operational efficiency, and customer experience

Requirements

What you’ll need

Experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering
Experience supporting enterprise SaaS applications in production environments
Strong hands-on experience with AWS services, including EC2, VPC, IAM, RDS, ECS, and S3
Experience managing Infrastructure as Code (IaC) using Terraform
Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar tools
Strong experience with Datadog or similar observability platforms
Experience with Docker and Kubernetes
Scripting skills in Python and/or Bash
Experience participating in production on-call rotations
Strong troubleshooting and root cause analysis skills
Excellent English communication skills
Preferred: experience working in high-growth B2B SaaS companies
Preferred: experience implementing SRE best practices, including SLIs, SLOs, and error budgets
Preferred: experience building automation and internal tooling to eliminate operational toil
Preferred: experience driving operational excellence initiatives
Preferred: experience supporting multi-region AWS environments
Preferred: AWS cost optimization (FinOps) experience

Benefits

Comp & perks

Remote work
Equal opportunity employment