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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in disaster response and recovery, with a focus on human services impact assessment, needs evaluation, and service delivery coordination. Proficient in maintaining accurate documentation and providing culturally responsive support to vulnerable populations in disaster-affected areas.
Highest-signal resume keywords
Disaster Response/RecoveryHuman Services Impact AssessmentNeeds AssessmentSocial WorkService-System Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentCrisis SupportResource NavigationCase ManagementOperational Impact EvaluationDocumentationField AssessmentService Delivery EvaluationCulturally Responsive PracticesDisaster Human Services Training
Soft Skills
Exceptional Customer ServiceCommunicationCollaborationProblem SolvingAdaptability
Certifications & Qualifications
Social Work LicenseDisaster Human Services Certification
Industry Keywords
Human ServicesDisaster Impact AssessmentVulnerable PopulationsChild WelfareElder CareHomelessnessTraffickingNutrition AssistanceEconomic Self-SufficiencyDisability Supports
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Deploy as a member of Disaster Human Services Impact Assessment teams
- Support field assessment activities in identified disaster-impacted jurisdictions
- Assess and document operational impacts affecting access to human services
- Evaluate impacts involving facilities, equipment, vehicles, grounds, utilities, accessibility, staffing, and service delivery
- Explain how disaster conditions may affect human service providers and populations served
- Identify and document service-access impacts across child care, child welfare, aging and elder care, intimate partner violence, homelessness, trafficking, nutrition assistance, economic self-sufficiency, disability supports, and other services
- Interview human service providers, local officials, community partners, and authorized sources using approved protocols and tools
- Maintain accurate observations, assessment records, supporting notes, and required reports
- Coordinate with civil engineers and technical specialists regarding facility conditions
- Identify service gaps, operational barriers, resource needs, and recovery considerations
- Support assessment summaries, briefings, reports, and other mission products
- Provide social work, crisis-support, resource navigation, or referral assistance when within mission scope
- Protect PII, assessment records, and Federal information
- Use culturally responsive practices and consider people with disabilities and access and functional needs
- Participate in readiness activities, training, exercises, briefings, debriefings, hotwashes, and continuous improvement
- Maintain deployment readiness and deploy within required operational timeframes
- Work safely in field and austere environments
- Provide exceptional customer service and place the child, family, Veteran, or client first
Requirements
What you’ll need- Bachelor's degree from an accredited college or university in Social Work or a closely related human services field is preferred
- Advanced education in Social Work or a related field is desirable
- Any license or certification required for a specific assignment must be current and maintained
- Relevant experience in social work, human services, community services, needs assessment, case management, disaster response/recovery, or service-system coordination is preferred
- Experience evaluating barriers to human service delivery or working with vulnerable and disaster-affected populations is desirable
- Must complete organization-required screening, background investigation, credentialing, cybersecurity/privacy training, Rules of Behavior, role-based training, and standardized Disaster Human Services Impact Assessment training before applicable access or deployment
- Must maintain reliable availability while deployment ready and work variable schedules, including extended hours, evenings, weekends, and holidays when operationally required
- Nationwide travel and deployment to disaster-impacted locations is required
- Must be able to deploy within required contract timeframes, including the 48-hour surge requirement when applicable
- Must have a driver's license with a clear record
- Must have daily use of a vehicle without prior notice
- Must be capable of working in disaster-impacted or austere environments
- Must successfully complete and maintain required screening, credentialing, background investigation, training, licenses/certifications when applicable, and security/access requirements
Benefits
Comp & perks- Reasonable accommodation for qualified individuals with disabilities or sincerely held religious beliefs
- Accommodation and assistance with completing the application process
- Nationwide travel and deployment opportunities