Senior Director – Modern Work, Infrastructure and Operations

Endo

. Lead the strategy, modernization, operation, security, resilience and financial performance of enterprise modern work and infrastructure services .

Posted 11/9/2026full-timeHazelwood • Missouri • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise infrastructure services, cloud architecture, and AI platform enablement, with a strong focus on Microsoft Azure, operational governance, and vendor management. Proven ability to drive modernization initiatives, manage budgets, and ensure compliance in regulated environments.

Highest-signal resume keywords

Microsoft Azure ExpertiseCloud Architecture LeadershipOperational Governance Using ITILVendor Performance ManagementAI Platform Enablement

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Applicant Tracking System Keywords

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Hard Skills

Cloud ArchitectureInfrastructure ModernizationAI Platform EnablementCI/CD PipelinesContainerizationAutomation ToolsOperational Metrics DefinitionDisaster Recovery PlanningService ManagementCyber Resilience

Soft Skills

Executive CommunicationStakeholder ManagementTeam LeadershipCollaborationProblem-Solving

Tools & Technologies

Microsoft AzureTerraformDatadogSplunkKubernetesAIOpsManaged ServicesService Desk ToolsIdentity GovernanceMonitoring Tools

Certifications & Qualifications

Azure Solutions Architect ExpertAzure AdministratorAzure AI EngineerITIL 4PMPCISSPCCSPFinOps Certified Practitioner

Industry Keywords

Cloud ServicesRegulated Industry OperationsManaged ServicesOperational TransformationVendor Governance

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityGoogle Cloud PlatformKubernetesPMPSplunkTerraform

About the role

Key responsibilities & impact

Lead the strategy, modernization, operation, security, resilience and financial performance of enterprise modern work and infrastructure services
Establish and execute a modern cloud and AI-ready operating model emphasizing Microsoft Azure, Azure AI services, hyperscaler platforms, regulated-industry controls, automation, managed services, vendor governance, service reliability, disaster recovery and cost optimization
Define architecture standards, operating models, policies and roadmaps for cloud platforms, data centers, networks, identity and access, endpoint services, collaboration, backup and recovery, monitoring, service desk, patching, automation and operational tooling
Lead infrastructure strategy and platform enablement for enterprise AI capabilities, including secure compute, storage, networking, identity, monitoring, model hosting, API management and data connectivity
Oversee Azure AI, Azure OpenAI, machine learning platforms, retrieval-augmented generation services, vector databases and approved third-party AI services
Support MLOps and LLMOps through governed deployment pipelines, environment management, model/version tracking, monitoring, auditability, access controls, release management and rollback practices
Own day-to-day operation, performance, availability and continuous improvement of enterprise infrastructure services across cloud, data center, network, identity, endpoint, collaboration, database, AI infrastructure, backup/recovery and service management environments
Lead cloud platform governance, migration and modernization initiatives, monitoring, observability, AIOps, automation, incident response, root-cause analysis, disaster recovery and business continuity
Partner with cybersecurity on vulnerability management, patching, endpoint protection, identity governance, threat response, privileged access, security architecture and audit readiness
Oversee identity and access operations, end-user computing, service desk, endpoint lifecycle, software deployment, device provisioning, asset inventory and secure disposal programs
Define and monitor KPIs, SLAs, SLOs and customer experience measures
Collaborate with application, data, manufacturing, quality and business teams on digital initiatives, AI pilots, acquisitions, divestitures, site expansions and enterprise transformation programs
Lead distributed internal teams, contractors, managed service providers and strategic technology vendors
Establish vendor governance, including performance scorecards, business reviews, escalation paths, service credits, risk reviews and continuous improvement plans
Own vendor selection input, statements of work, service-level expectations, contract management, renewal planning, financial tracking and relationship health
Plan and manage infrastructure, cloud, AI platform, operations and vendor expense budgets
Implement FinOps practices covering forecasting, tagging, showback/chargeback, rightsizing, reserved capacity, model or token consumption analysis, license optimization and waste reduction
Report to the Chief Information Officer

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, or a closely related technical field
15+ years of progressive experience in IT infrastructure, cloud architecture, and enterprise technology operations
At least 8 years in senior IT leadership roles
Senior management experience in a managed service, regulated, multi-entity and distributed environment required
Experience with budget, contract, AI platform and vendor performance management
Deep, hands-on understanding of public/hybrid cloud (AWS, Azure, or GCP), CI/CD pipelines, containerization (Kubernetes), and automation/observability tools such as Terraform, Datadog and Splunk
Deep knowledge of enterprise infrastructure, Microsoft Azure, hybrid cloud, AI-ready infrastructure, identity, end-user computing, service management, cyber resilience and regulated-industry operations
Experience leading infrastructure modernization, cloud migration, AI platform enablement, managed services, vendor governance and operational transformation in a complex enterprise environment
Proven track record of operational governance using ITIL, Agile frameworks and DevSecOps best practices
Ability to conceptualize, select, launch and deliver secure, scalable and compliant technology solutions across internal teams and external service providers
Ability to define operational metrics, service levels, financial measures and risk indicators, and implement processes required to measure, monitor and improve them
Azure Solutions Architect Expert, Azure Administrator, Azure AI Engineer, ITIL 4, PMP, CISSP, CCSP, FinOps Certified Practitioner or comparable certifications preferred
Master’s degree in business or related field preferred
Exceptional executive communication and stakeholder management