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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Controlled Substances Compliance, regulatory reporting, and data analytics, with a strong focus on maintaining documentation and ensuring adherence to DEA regulations. Capable of conducting thorough reviews and evaluations while effectively communicating with internal and external stakeholders.
Highest-signal resume keywords
Controlled Substances ComplianceDEA Regulations KnowledgeData AnalyticsRegulatory Reporting SystemsExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Statistical AnalysisExcel Pivot TablesExcel ChartsExcel GraphsAuditing Internal ProcessesSOP EvaluationKYC DocumentationDocumentation MaintenanceProcess EnhancementDue Diligence
Soft Skills
Detail-OrientedStrong Organizational SkillsInitiativeInterdepartmental CollaborationEffective Communication
Tools & Technologies
ExcelWordPowerPoint
Industry Keywords
DEA RecordkeepingSuspicious Order MonitoringCustomer ForecastsCompliancePharmaceutical Products
About the role
Key responsibilities & impact- Conduct first-level reviews of direct customer orders flagged by Company algorithms and recommend release decisions according to SOPs
- Coordinate with Commercial business representatives to gather forecasts and other information for flagged-order decisions
- Review customer forecasts for focus products
- Contact direct customers for due diligence information
- Create and maintain documentation required for DEA suspicious-order reporting under record-retention policy
- Review the Direct Order Dashboard and Company data to detect customer-account patterns
- Track metrics for Suspicious Order Monitoring Team reporting
- Review direct-customer Know Your Customer questionnaires for completeness and thoroughness
- Schedule and participate in customer reviews with CS Compliance staff
- Maintain KYC documents for direct customers according to SOPs
- Evaluate SOP effectiveness, identify process enhancements, and implement change-control documentation
- Assist with media and internet-source reviews to identify downstream customers for investigation
- Facilitate Suspicious Order Monitoring Team meetings and prepare meeting minutes
- Prepare and send DEA notices regarding pharmacy restrictions
- Update pharmacy review files based on due diligence from distributors and third-party consultants
- Update Excel trackers with pertinent information
- Maintain and update the list of distributor terminations
Requirements
What you’ll need- Bachelor’s degree or equivalent relevant experience, including statistical analysis preferred
- Prior experience in Controlled Substances Compliance in the private sector or as a government investigator/regulator preferred
- Working knowledge of DEA regulations preferred
- Experience in data analytics including Excel pivot tables, charts, and graphs
- Working knowledge of Word and PowerPoint
- Experience auditing internal processes to ensure compliance with regulations and company policies and procedures
- Ability to work with various departments internally and contacts outside of the organization
- Must take initiative and act without direction when appropriate
- Knowledge of regulatory reporting systems
- Previous experience with DEA recordkeeping
- Excellent oral and written communication skills
- Detail-oriented
- Strong organizational skills
- Ability to work in a traditional office environment with frequent visits to production areas, loading docks, and laboratories
- Ability to handle pharmaceutical product (packaged/bulk)
- Finger dexterity to operate a computer keyboard
- Ability to hear normal conversation
- Ability to read computer screens and documents
- Must wear safety glasses and other protective items as required
- Ability to sit 75% of the day and stand or walk 25%
- Must be willing to travel to other Company locations or customer/vendor sites
Benefits
Comp & perks- Full-time employment
- Hybrid work arrangement
- Possible travel to other Company locations or customer/vendor sites