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Internal Sales Engineer
Endress+Hauser Group. Work closely with External Sales members as a main customer contact .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer inquiries, preparing quotations, and coordinating with sales and supply chain teams to ensure timely order delivery. Possesses strong communication skills and a customer-oriented approach to problem-solving and relationship management.
Highest-signal resume keywords
Internal Sales ExperienceCustomer Relationship ManagementQuotation PreparationTechnical Requirement InterpretationProcess Automation Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quotation PreparationOrder ProcessingTechnical Requirement InterpretationSales CoordinationCustomer Inquiry Management
Soft Skills
Excellent Communication SkillsAttention to DetailTeam CollaborationProblem-SolvingCustomer-Oriented Personality
Certifications & Qualifications
Diploma or Degree in Engineering
Industry Keywords
Process AutomationMechanical EngineeringChemical EngineeringElectrical EngineeringSales Support
About the role
Key responsibilities & impact- Work closely with External Sales members as a main customer contact
- Manage customer inquiries and respond via phone, email, or other communication channels
- Prepare quotations and proposals and follow up with customers
- Coordinate with External Sales to close sales opportunities
- Ensure correct pricing, delivery timelines, and commercial terms
- Review customer purchase orders against quotations for accuracy and readiness for processing
- Coordinate with Supply Chain and Operations to ensure timely order delivery
- Collaborate with Application Consultant, Service, Marketing, Finance, and Supply Chain teams for pre-sales support and issue resolution
- Understand and interpret technical requirements for instruments and analyzers
- Liaise with Application Consultant teams to provide accurate solutions
- Deliver customer service, maintain relationships, resolve problems, and address complaints
- Promote Digital Sales business
- Perform other tasks required to support the company’s business strategy
Requirements
What you’ll need- Diploma or Degree in Engineering, preferably Mechanical, Chemical or Electrical Engineering
- Minimum 2 years’ experience in Internal Sales
- Relevant process automation or related industries experience
- Enthusiastic, dynamic, and customer-oriented personality
- Systematic and meticulous, with strong attention to detail
- Strong ability to work effectively within a team environment
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Excellent communication skills, both written and verbal