Manager – Credit Control

Endress+Hauser Group

. Lead and manage the credit controllers reporting to this position .

Posted 11/3/2026full-timeSouth AfricaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credit management and debt collection, with a strong focus on financial analysis, customer relationship management, and compliance with relevant regulations. Proficient in SAP R3 and skilled in managing credit controllers to optimize cash flow and minimize risk.

Highest-signal resume keywords

B.Com Degree In Accounting8 Years Experience In Debt Collection And Credit Management2 Years SAP R3 KnowledgeKnowledge Of The National Credit Act5 Years Experience In People Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Debt Collection TechniquesFinancial AnalysisCredit ManagementCustomer CollectionsProject InvoicingDebtor ReconciliationCash Flow ProjectionsRisk AssessmentPayment Terms RecommendationForeign Debtor Revaluation

Soft Skills

Interpersonal SkillsInfluencing SkillsRelationship BuildingStrong Verbal CommunicationStrong Writing Skills

Tools & Technologies

SAP R3

Certifications & Qualifications

Valid Driver’s License Code EB

Industry Keywords

National Credit ActAfrica Banking RegulationsFinancial InstrumentsMilestone BillingService Level Agreements

About the role

Key responsibilities & impact

Lead and manage the credit controllers reporting to this position
Interact with Sales, Service, Projects, Logistics, and other company departments
Liaise with internal and external customers and represent the credit department
Oversee submission of customer credit applications to Credit Solution Partners
Approve credit limits with the Financial Director and make risk-based recommendations
Open and maintain accurate customer credit limits in SAP
Review payment trends and recommend credit limit increases or decreases
Communicate with customers and Sales staff to support accurate account management and identify problem customers
Manage cash customers and notify Sales when payments are received
Reconcile debtor accounts and allocate debtor receipts
Recommend payment terms for new projects and verify project invoicing against agreed terms and billing milestones
Manage project-specific invoicing requirements and retention invoicing
Coordinate performance bonds and guarantees with the Projects HOD
Follow up outstanding customer debt and ensure timely collection
Liaise with banks to identify unallocated receipts and courier companies to obtain PODs
Reconcile the debtors ledger to the general ledger monthly
Perform month-end and year-end debtor calculations, including foreign debtor revaluation, bad debts, and VAT
Ensure intercompany debtors are invoiced and correctly allocated
Request credit notes accurately and on time
Reconcile the duplicate payment account
Ensure compliance with internal controls and debtors policy; report overrides and weaknesses to the Financial Director
Review customer exposure weekly and highlight risks to management
Conduct 2–3 customer visits per month locally and possibly in Africa
Manage credit controllers, including performance management
Prepare accurate monthly cash flow projections
Balance invoicing and customer collections

Requirements

What you’ll need

B.Com degree in Accounting
Clean criminal record and high level of integrity
5 years experience in people management
8 years professional experience in debt collection and credit management in a complex environment involving milestone billing in projects department and service level agreements in service department
Knowledge of finance and accounting, with a proven track record in customer collections
2 years SAP R3 knowledge is essential
Valid driver’s license Code EB (formerly code 08)
Knowledge of the National Credit Act
Understanding and interpreting credit information
5 years experience in debt collection in Africa, with a good understanding and knowledge of Africa banking regulations and financial instruments to enable on-time payment
Knowledge and implementation of artificial intelligence to improve collections is an added advantage
Good interpersonal and influencing skills
Relationship building
Strong verbal and writing skills
Willingness to work a flexible schedule
Strong debt collection techniques

Benefits

Comp & perks

A supportive, family-owned company with a strong emphasis on sustainability and long-term commitment
Ongoing professional development through various training programs, knowledge sharing, and e-learning
A friendly and inclusive culture that promotes well-being and teamwork
Comprehensive company pension scheme
Health medical aid