Energy Efficiency Account Manager

Energy Infrastructure Partners

. Support commercial and industrial customers in understanding, accessing, and completing energy efficiency projects through non-residential energy efficiency programs .

Posted 11/4/2026full-timePhiladelphia • Pennsylvania • United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer relationship management, with a strong focus on energy efficiency and sustainability. Proficient in coordinating projects, communicating effectively with stakeholders, and utilizing CRM systems for tracking and reporting.

Highest-signal resume keywords

Account ManagementCustomer Relationship ManagementEnergy EfficiencyProject CoordinationCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor’s DegreeProgram DeliveryTechnical AssistanceEnergy AssessmentsCustomer SupportSustainabilitySalesOutreachAttention to DetailOrganizational Skills

Soft Skills

Verbal CommunicationWritten CommunicationRelationship BuildingSolutions-Oriented

Tools & Technologies

Microsoft OfficeCRM SystemsSpreadsheetsProject Tracking Tools

Industry Keywords

Energy Efficiency ProgramsStakeholder EngagementCustomer FeedbackProgram OfferingsIncentives

About the role

Key responsibilities & impact

Support commercial and industrial customers in understanding, accessing, and completing energy efficiency projects through non-residential energy efficiency programs
Build and maintain relationships with building owners, facility managers, operators, contractors, trade allies, and other stakeholders
Guide customers through program offerings, requirements, energy-saving opportunities, incentives, and recommended next steps
Coordinate with engineering, outreach, program operations, and administrative teams
Communicate audit findings, project recommendations, and implementation pathways
Follow up on customer opportunities and help move projects from interest to implementation
Coordinate scheduling and communication for energy assessments, technical assistance, and other program services
Maintain accurate customer, project, outreach, and participation records in CRM and tracking systems
Participate in workshops, webinars, meetings, trade events, and other outreach activities
Gather customer feedback about barriers, interests, and service experience
Report account activity, pipeline status, customer engagement, and project progress to program leadership
Report to the EIP Program Manager

Requirements

What you’ll need

Bachelor’s degree in business, marketing, communications, environmental studies, energy, or a related field; or equivalent relevant experience
At least 3 years of experience in account management, customer relationship management, sales, outreach, program delivery, or a related client-facing role
Excellent verbal and written communication skills
Ability to explain program offerings and technical concepts clearly and persuasively
Proven ability to establish and maintain productive relationships with customers and stakeholders
Strong organizational skills and attention to detail
Ability to manage multiple customer accounts and priorities effectively
Demonstrated ability to provide responsive, professional, and solutions-oriented customer support
Proficiency with Microsoft Office
Experience using CRM systems, spreadsheets, and other customer or project tracking tools
Strong commitment to sustainability, energy efficiency, and delivering high-quality service
EIP does not offer visa sponsorship for this position

Benefits

Comp & perks

Performance-based bonus tied to individual and company performance
401(k) retirement savings plan with employer match
Comprehensive health, dental, vision, life, and disability insurance
Paid vacation, sick time, and holidays
Professional development and training opportunities
Hybrid work with in-office and remote flexibility