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EnergyHub

Client Success Manager

EnergyHub

. Manage multi-faceted programs with device partners, clients, and internal teams .

Posted 10/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $115,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing multi-faceted programs within the renewable energy sector, focusing on client objectives, program design, and operational efficiency. Proficient in project management, analytical problem-solving, and fostering strong client relationships.

Highest-signal resume keywords
Project Management ExperienceClient Relationship ManagementAnalytical SkillsCommunication SkillsExperience in Renewable Energy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Program ManagementData AnalysisRisk AssessmentMultitaskingDemand Management
Soft Skills
Creative Problem SolvingBusiness JudgmentTrust BuildingCross-Functional CollaborationClient Engagement
Tools & Technologies
SpreadsheetsSaaSEnterprise SoftwareIoTBuilding Automation
Certifications & Qualifications
Energy Management CertificationProject Management CertificationProgram Management Certification
Industry Keywords
Renewable EnergyUtilitiesGrid ServicesCleantechGreentechEVsBatteriesConnected DevicesVirtual Power PlantDistributed Energy Resources

Tech Stack

Tools & technologies
IoT

About the role

Key responsibilities & impact
  • Manage multi-faceted programs with device partners, clients, and internal teams
  • Ensure seamless day-to-day program operations and keep client goals and needs central
  • Manage internal and client expectations and prioritize program tasks using business judgment
  • Understand and drive client objectives and growth targets
  • Guide clients through decisions to design programs supporting their targets
  • Partner with Sales on successful renewals and account expansions
  • Creatively solve difficult situations and resolve operational challenges
  • Analyze and present key results
  • Facilitate meetings and deliver nuanced technical and data-driven messages to clients
  • Maintain frequent communication with clients and device partners
  • Support efficient program implementation, review ongoing needs, and provide timely solutions and recommendations
  • Develop expertise in demand management, Distributed Energy Resources, and program success drivers
  • Understand product and service offerings to communicate capabilities, shape program design, and train client program teams

Requirements

What you’ll need
  • Experience working in or with renewable energy, utilities, grid services or adjacent industries (cleantech / greentech) preferred
  • Excellent communication skills and ability to describe complex and technical topics engagingly and succinctly
  • Demonstrated success working directly with clients
  • Project management experience, including multitasking, meeting deadlines, and assessing risk and dependencies
  • Analytical, creative, and curious approach with confidence using numbers and spreadsheets
  • Ability to build trust and outstanding client and partner relationships
  • Good judgment in a business context
  • Experience working in a cross-functional team environment
  • Experience managing multiple high-priority projects
  • BS or BA degree
  • At least 3–5 years of professional experience in technology services or customer success, preferably in SaaS or enterprise software
  • Familiarity with EVs, batteries, connected devices, IoT, or building automation preferred
  • Familiarity with Virtual Power Plant (VPP) programs and initiatives preferred
  • Certifications in energy management, project management, or program management preferred

Benefits

Comp & perks
  • 100% paid medical for employees
  • 401(k) with employer match
  • Casual environment
  • Flexibility to set your own schedule
  • Fully stocked fridge and pantry
  • Free Citi Bike membership
  • Secure bike rack
  • Gym subsidy
  • Paid parental leave
  • Education assistance program