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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing operations, sales, and accounting while ensuring safety compliance and maximizing profitability. Proven ability to develop execution plans, manage KPIs, and enhance customer satisfaction in a fast-paced service environment.
Highest-signal resume keywords
Leadership in Operations ManagementOutside Sales and New Business DevelopmentSafety Policy EnforcementFinancial Performance ManagementBudget Creation and Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementSales ManagementFinancial ReportingKPI ManagementBudget PlanningProject CompliancePerformance EvaluationCustomer Satisfaction MeasurementProblem ResolutionPersonnel Development
Soft Skills
Effective CommunicationDetail OrientedMultitaskingSelf-MotivatedProactive Issue Resolution
Industry Keywords
Service Business KnowledgeLegal ComplianceCorporate StandardsBusiness EthicsCompetitor Analysis
About the role
Key responsibilities & impact- Provide leadership and direction for day-to-day execution of the assigned business unit
- Oversee operations, sales, and accounting
- Make safety the number-one priority and enforce safety policies
- Develop and implement execution plans to maximize business objectives and profitability
- Manage the Services team and lead by example according to company Core Values
- Coordinate with Corporate Operations on best practices and project resources
- Perform hiring and disciplinary duties
- Meet or exceed growth goals
- Manage KPIs including safety, financial performance, forecasting, accounts receivable, personnel development, and sales-team performance
- Measure performance and implement counteractions for operations and sales goals
- Resolve operational problems and authorize action plans within the corporate framework
- Evaluate local performance and customer satisfaction; lead performance enhancement and proactive issue resolution
- Allocate resources to meet business-unit and project-team customer commitments
- Manage staffing, performance reviews, salary-change recommendations, and internal personnel issues
- Ensure compliance with legal requirements, business ethics, corporate standards, and project requirements
- Meet or exceed financial budgets and goals; review setups, pricing, and cost data
- Implement productivity improvements and ensure project compliance and quality assurance
- Maintain consistency in project and field management processes
- Maintain customer satisfaction
Requirements
What you’ll need- Must have knowledge of the service business and a minimum of 10 years of successful and verifiable experience
- Must have experience in outside sales and new business development
- Knowledge and ability to enforce safety policies
- Ability to manage profit and losses and report on weekly and monthly projections
- Ability to create a reliable budget as part of a professional departmental budget plan
- Effective verbal and written communication skills
- Detail oriented and willing to tackle various ongoing projects in a fast-paced environment
- Well versed in the industry and the Company's competitors
- Excellent multitasking skills, with ability to perform duties outside the scope of work when necessary
- Bachelor's degree in engineering or business preferred
- Ability to work with little regular supervision
- Must comply with state, local, and federal legal requirements
- Ability to travel 5–10% of the time to job sites/office locations
- Ability to climb stairs
- Ability to perform repetitive motions involving wrists, hands, and/or fingers
- Ability to remain stationary, standing or sitting for prolonged periods
- Ability to adjust or move objects up to 20 pounds
Benefits
Comp & perks- Supportive environment valuing continuous learning and development
- Opportunities for career advancement
- Collaborative and inclusive workplace culture
- Equal Opportunity Employer
- e-Verify program participation
