General Manager – Services

ENFRA

. Provide leadership and direction for day-to-day execution of the assigned business unit .

Posted 10/2/2026full-timeDurham • North Carolina • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing business unit operations, focusing on safety, profitability, and customer satisfaction. Proficient in financial management, project compliance, and team performance enhancement.

Highest-signal resume keywords

LeadershipFinancial ManagementSafety Policy EnforcementSales and Business DevelopmentKPI Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget CreationProfit and Loss ManagementProject CompliancePerformance MeasurementSales Team Performance ManagementOperational Problem ResolutionCustomer Satisfaction EvaluationResource AllocationSafety KnowledgeMultitasking

Soft Skills

Effective CommunicationDetail OrientedAdaptabilityTeam LeadershipProblem Solving

Industry Keywords

Service BusinessOperations ManagementSales ManagementFinancial ForecastingCompliance StandardsCustomer CommitmentCore ValuesPersonnel DevelopmentQuality AssuranceMarket Competitors

About the role

Key responsibilities & impact

Provide leadership and direction for day-to-day execution of the assigned business unit
Oversee operations, sales, and accounting
Make safety the number one priority and enforce company safety policies
Develop and implement execution plans to maximize business objectives and profitability
Lead the Services team and enforce company Core Values
Communicate with Corporate Operations to identify, manage, and share best practices and project resources
Perform hiring and disciplinary duties
Meet or exceed growth goals
Manage KPIs including safety, financial expectations, forecasting, accounts receivable, personnel development, and sales team performance
Measure performance and implement counteractions for operations and sales goals
Provide leadership for business-unit operations and resolve operational problems
Evaluate local performance and customer satisfaction; enhance performance and proactively resolve issues
Allocate resources to meet business-unit and project-team customer commitments
Manage staffing, performance reviews, salary recommendations, and internal personnel issues
Ensure compliance with state, local, and federal legal requirements and corporate standards
Meet or exceed financial budgets and goals; review setups, pricing, and cost data
Implement productivity improvements, project compliance, and quality assurance
Maintain consistency in project and field management processes
Maintain customer satisfaction

Requirements

What you’ll need

Must have knowledge of the service business
Minimum of 10 years of successful and verifiable experience
Experience in outside sales and new business development
Knowledge and ability to enforce safety policies
Ability to manage profit and losses and report weekly and monthly projections
Ability to create a reliable budget as part of a professional departmental budget plan
Effective verbal and written communication skills
Detail oriented and willing to tackle various ongoing projects in a fast-paced environment
Well versed in the industry and the company's competitors
Excellent multitasking skills, including ability to perform duties outside the scope of work when necessary
Bachelor's degree in engineering or business preferred
Ability to travel 5–10% of the time
Ability to climb stairs and perform repetitive wrist, hand, and finger motions
Ability to remain stationary, standing or sitting for prolonged periods
Ability to adjust or move objects up to 20 pounds

Benefits

Comp & perks

Career advancement opportunities
Supportive environment valuing continuous learning and development
Collaborative and inclusive workplace culture
Equal opportunity employment
e-Verify participation