HVAC Service Manager – Commercial

ENFRA

. Manage field labor, materials, profit, loss, project performance, and safety .

Posted 10/9/2026full-timeCreve Coeur • Missouri • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities, including financial oversight, team leadership, and customer relationship management. Proficient in estimating service projects and ensuring safety and quality control in service operations.

Highest-signal resume keywords

Project ManagementFinancial OversightTeam LeadershipCustomer Relationship ManagementService Estimation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Performance ManagementCost Data AnalysisService Repair EstimationQuality ControlSafety ManagementInventory ManagementPersonnel ManagementTalent DevelopmentField Labor ManagementSubcontractor Coordination

Soft Skills

Effective CommunicationOrganizational SkillsSelf-MotivationDetail-OrientedMultitasking

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointEstimation SoftwareHandheld Software Tools

Industry Keywords

Service BusinessCustomer SatisfactionField Staff CommunicationEmployee MoraleContinuing Education Programs

About the role

Key responsibilities & impact

Manage field labor, materials, profit, loss, project performance, and safety
Manage field labor, subcontractors, and vendors in collaboration with the Services business unit
Meet or exceed financial expectations, budgets, and goals; monitor pricing and review cost data
Monitor and maintain the business unit's cash position and resolve cost disputes
Build and sustain customer relationships to ensure customer satisfaction
Manage dispatch procedures and communications with field staff
Develop service teams and define roles and responsibilities
Coordinate technician hiring, termination, performance reviews, salary recommendations, personnel issues, and talent development
Improve technician labor productivity with Field Supervisors
Estimate service repair and replacement projects
Promote and oversee safety and risk management requirements
Assist with quality control on service jobs
Maintain employee morale and retention
Maintain inventory and procure tools for service vehicles
Maintain continuing education programs for service field personnel
Conduct orientation for new hires
Conduct project kick-off meetings
Coordinate subcontractors and vendors for service jobs
Assist in developing estimation and handheld software tools
Participate in staff meetings addressing management, training, safety, and productivity improvements

Requirements

What you’ll need

5+ years' experience in the service business
Organized and self-motivated, with the ability to lead a team of technicians
Effective verbal and written communication skills
Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment
Versed in the industry and the Company's competitors
Ability to multitask and perform duties outside of the scope of work when necessary
Working knowledge of Microsoft Word, Excel, and PowerPoint
Travel to job sites/office locations 20% of the time
Prolonged periods of sitting at a desk and working on a computer
Bachelor's degree in a technical or business discipline (preferred)

Benefits

Comp & perks

Supportive environment valuing continuous learning and development
Career advancement opportunities
Inclusive and collaborative workplace culture
Equal Opportunity Employer
e-Verify program participation