Program Manager – Conversions

Engage fi

. Oversee and manage multiple conversion projects and programs to ensure alignment with client expectations, goals, and objectives .

Posted 11/10/2026full-timeRemote • Florida • United StatesSeniorLead💰 $85,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive project and program management expertise, particularly within the banking and fintech sectors, with a strong focus on effective communication, risk management, and collaboration across diverse teams. Proficient in utilizing project management tools and methodologies to drive successful project outcomes and continuous improvement initiatives.

Highest-signal resume keywords

Project Management Professional (PMP) Certification7+ Years of Project Management ExperienceProficiency with Smartsheet and Microsoft Office SuiteExperience with Vendor Evaluations and System SelectionsStrong Collaboration and Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRisk ManagementChange ManagementRoot-Cause AnalysisResource ManagementProject PlanningScope ManagementProcess ImprovementDocumentation ManagementTime Tracking

Soft Skills

Interpersonal SkillsPresentation SkillsAnalytical SkillsOrganizational SkillsTeam-Oriented Mindset

Tools & Technologies

SmartsheetHubSpotMicrosoft Office SuitePowerPointExcelWordTeamsSharePoint

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

BankingFintechCredit UnionsPaymentsVendor Management

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Oversee and manage multiple conversion projects and programs to ensure alignment with client expectations, goals, and objectives
Partner with Strategic Consultant(s) to manage program workstreams and ensure timely, effective completion of interconnected project activities
Develop, implement, and maintain project plans, schedules, tools, and templates
Manage project scope and coordinate cross-functional project activities among clients, Engage fi resources, and vendor partners
Communicate program and project progress through reports, presentations, status updates, and action-item tracking
Manage Statements of Work (SOW) scope and escalate risks, issues, scope changes, and schedule impacts as appropriate
Communicate approved project or program changes to relevant stakeholders
Escalate project risks and issues internally and collaborate with clients and Strategic Consultant(s) to develop and implement resolutions
Facilitate approved modifications to program and project plans
Provision, manage, and maintain project and program documentation and related tools, including Smartsheet, PowerPoint, Word, Excel, Teams, and SharePoint resources
Assist with the development and enhancement of Engage fi best practices, project tools, internal procedures, and process improvements
Support implementation, adoption, and utilization of new tools, technologies, and processes
Create and maintain internal standard operating procedures
Accurately track and record project hours worked using approved systems and tools
Support the broader Consulting Services team with project, process, and operational needs as requested
Contribute to continuous improvement initiatives that increase efficiency and provide value to internal and external stakeholders
Travel 10–20% based on client and business needs

Requirements

What you’ll need

Bachelor’s degree in Business Administration or a related field; equivalent experience may be considered
Minimum of 7+ years of project and/or program management experience within credit unions, banking, payments, fintech, or related vendor industries
Experience supporting vendor evaluations, system selections, conversions, or related consulting engagements preferred
Experience working with enterprise-level software applications and project management methodologies
Project Management Professional (PMP) certification preferred
Proficiency with Smartsheet, HubSpot, resource management applications, Microsoft Office Suite, and related business software
Strong collaboration skills across all organizational levels
Excellent interpersonal, presentation, and professional communication skills
Ability to listen, analyze information, develop recommendations, and effectively present solutions
Ability to work independently in a peer-review environment while championing project management best practices
Effective change management, risk management, and resource management skills
Highly adaptable and comfortable working in a fast-paced, dynamic environment
Strong written and verbal communication skills with the ability to produce clear, concise business correspondence
Advanced problem-solving skills with a focus on root-cause analysis
Ability to manage multiple priorities and competing demands effectively
Self-motivated, highly organized, and committed to delivering quality results
Team-oriented mindset with empathy, professionalism, and a collaborative approach
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

Benefits

Comp & perks

Competitive pay
Incentive programs
401k matching
Unlimited time off plus 11 paid holidays
Medical, dental, and vision health plans with FSA or HSA options
Opportunities to volunteer and give back to the communities we serve
Paid remote work expenses
Career development, trainings, continuous learning, and employee recognition
Team engagement events and activities
Culture of growth and continuous improvement
Bonus