Head of Business Operations

Engel & Völkers Deutschland

. Lead the accounting specialist and provide vacation cover .

Posted 10/2/2026full-timeHamburg • GermanyLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in finance toolchain management, HR administration, and compliance monitoring while effectively leading teams and enhancing employee engagement. Proficient in utilizing AI tools to streamline processes and improve operational efficiency.

Highest-signal resume keywords

Finance Toolchain ManagementHR AdministrationAI Tools ProficiencyAccounting KnowledgeGerman Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AccountingPayroll PreparationCompliance MonitoringDocument ManagementContract AdministrationOnboarding ProcessesData ProtectionEmployee Benefits ManagementBack-Office Process AutomationPersonnel File Management

Soft Skills

StructuredReliableSolution-OrientedTeam LeadershipInterpersonal Communication

Tools & Technologies

AirtableAgicapEasybillPersonioAI Tools

Certifications & Qualifications

Commercial TrainingDegree in Relevant Field

Industry Keywords

Office ManagementFinanceHROperationsEmployee Retention

About the role

Key responsibilities & impact

Lead the accounting specialist and provide vacation cover
Own and further develop the finance toolchain comprising Airtable, Agicap and easybill
Manage and coordinate collaboration with the tax advisor
Manage contracts, employment references, personnel files and Personio as the central HR system
Create and publish job postings
Prepare monthly payroll, including bonuses and special payments
Organize smooth onboarding and offboarding processes
Advise employees and managers on HR and employment law matters
Organize training and support professional development discussions
Monitor compliance, data protection and HR metrics
Oversee incoming mail and invoices for all companies within the group
Organize and keep corporate and contract documentation up to date
Redesign and automate back-office processes
Build AI-powered workflows for document processing, deadline management and correspondence
Manage the external IT service provider and oversee hardware and leasing contracts
Manage relationships with the landlords of 30 shops
Administer lease agreements and service charge statements
Coordinate maintenance and renovation projects
Organize the Christmas party, team events and workshops
Manage employee benefits and strengthen employee retention
Promote the well-being of 140 colleagues and independent commercial agents

Requirements

What you’ll need

Commercial training or a degree
2–3 years of professional experience, ideally in office management, finance, HR or operations
You work confidently with AI tools on a daily basis and are eager to further unlock their potential
Solid knowledge of accounting and HR administration
A hands-on mentality: structured, reliable and solution-oriented
Excellent written and spoken German

Benefits

Comp & perks

A key role with direct access to the management team and genuine scope to make an impact
A modern, AI-powered working environment with up-to-date tools
An office in a prime location on Jungfernstieg
Flexibility through mobile working
A permanent employment contract