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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in troubleshooting and servicing injection molding equipment, with a strong understanding of mechanical, hydraulic, and electrical systems. Capable of providing training and support to customers and technicians while ensuring safety and operational efficiency.
Highest-signal resume keywords
Injection Molding TroubleshootingMechanical Systems KnowledgeElectrical Systems KnowledgeHydraulic Systems KnowledgeMicroprocessor Programming
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Injection Molding Equipment InstallationTroubleshooting Injection Molding MachinesBlueprints and Schematics InterpretationSoftware InstallationCalibration of Mechanical ComponentsControl-System Problem DiagnosisCustomer TrainingSafety Checks on EquipmentHydraulic Component RepairElectrical Component Repair
Soft Skills
Customer CommunicationIssue Resolution ManagementInstruction and Training
Tools & Technologies
ENGEL MachinesInjection Molding Robots
Certifications & Qualifications
High School DiplomaValid PassportDriver’s License with REAL-ID
Industry Keywords
Injection Molding ProcessMechanical SystemsHydraulic SystemsElectrical SystemsPneumatic SystemsPETPolypropylenePolyethyleneStyrene
About the role
Key responsibilities & impact- Perform work remotely at customer sites
- Install and service injection molding equipment
- Troubleshoot and repair injection molding machines and robots
- Conduct tests, inspections, and calibrations of mechanical, hydraulic, pneumatic, electrical, electronic, and software components
- Perform software and hardware installations
- Perform safety checks on equipment
- Educate customers on equipment and instruct them on proper operation
- Manage customer issue resolution, including ordering and installing replacement parts
- Diagnose control-system problems and develop organized repair approaches
- Instruct Service Technicians and customer operators on maintenance and safe operation of injection molding systems
- Communicate with Central Service, Manufacturing, and Parts Center to resolve field problems
- Provide regular written reports to the Service Manager
Requirements
What you’ll need- High School Diploma Required
- 5+ Years in Injection Molding troubleshooting or processing or prior experience as a Field Service Injection Molding Technician/Service Engineer
- Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems
- Experience with injection molding machines; well-rounded skills in electrical, mechanical, hydraulic, and computer systems
- Ability to provide basic training for customers and employees
- Knowledge and understanding of injection molding process
- Ability to troubleshoot problems systematically
- Knowledge of microprocessor programming
- Knowledge of materials such as PET, Polypropylene, Polyethylene, Styrene, and other common materials
- Valid passport
- Driver’s license in good standing that includes REAL-ID
- Associate’s or Bachelor’s degree preferred
- Familiarity with ENGEL machines and robots preferred
Benefits
Comp & perks- Health insurance, dental insurance, and vision insurance from the first day of hire
- 401(k) with match
- Over 3 weeks’ PTO
- Employer-paid life insurance
- Long- and short-term disability
- Employee-centric environment
- Comprehensive vehicle program with monthly stipend and mileage reimbursement
- $75 per diem when travelling on the road
- Tool reimbursement
- Cell phone
- Laptop
- Occasional voluntary weekend travel
- Contribution to HSA
- Dependent and Health FSA
- Vacation pay
- Holiday pay